Please check the address you have listed on Etsy for your item to be shipped to you, I ship out quickly using the address that Etsy has for you. If you are sending a gift to a different address please contact me through Etsy prior to your purchase.
Please contact me within 3 days of the items arrival to you to address any grievance. I ship most items using USPS Priority Mail. Your purchase is insured and tracked. I do my best to package your items carefully to ship safely. If your item arrives broken, please take pictures of the package and the contents, you will need this as proof of damage for the Post Office. Report the damage to your Post Office and file an Insurance claim with them. I will help you in any way I can but, I will not be held responsible for damage that was done by the Post Office.