If you have not received your order, please contact me through messenger. I will track the shipment and provide you with an update, and I will continue to track your shipment until it is confirmed delivered. Please note, I am not responsible for delays in transit, and I cannot guarantee a specific delivery date. International shipments can take longer to receive due to the international shipping process. If your order is tracking as delivered, but you have not received the item, you will need to contact the shipping carrier directly. If it has been two weeks past the estimated delivery date, you must contact me immediately so I can open a claim with my printer and the carrier. I cannot reship or refund orders 100 days old or older.