**Turnaround Time, update regularly:

-Most viscose/acrylic blend scarves on shelf turnaround time: 3-5 business days

-All pocket squares (non-silk): 3-5 business days

-Most 100% cotton gauze scarves/shawls (white, cream, navy, ash gray, charcoal gray, purple, royal blue, baby blue, turquoise, teal, lime green, dark green, fuchsia, black on shelf): 4-6 business days

-Message bottle: 2-3 business days

All other products' turnaround time is as shown in each listing at this time but may be shipped sooner.
100% Cashmere scarf & Shawls and pashmina/silk: 1-2 weeks.

No rush order available for 100% Cashmere scarf & shawl at this time.

**Need it by a certain date, send us a Convo & we can work something out. Thank you.

Our "Rush My Order" moves your order processing time to 1-2 business days (depend on which product/color availability). This is for a quicker turnaround processing time prior to shipping. Your order's shipping will be upgrade from First Class to USPS Priority.

If you need it by a certain date, please do let me know. Thank you.

We love to hear from our customers and welcome custom requests! We have a lot of new products coming soon and in the process of being create, so not everything is shown in our shop at this time. If you're looking for something specific and don't see it on our shop, send us a convo and we can discuss on the possibility of working with you on creating something unique.

If you'd like to have your order with Gift Wrapping, please add the gift wrap option ($4) at checkout.

Marked As Gift (at checkout) is an option to have your invoice not included (within US -- International orders will have invoice include with your order) and instead of an invoice, your order will come with Etsy's standard Gift message printout.

If you have any questions, please do send us a convo.

I'd be happy to take pictures of your order prior to gift wrapping and shipping directly to giftee, please do let me know if you'd like me to do so. It'd let you to be able to see the product without having to undo the gift wrap or to see what the giftee will see. Please do let me know if you have any questions, I'm happy to help.

If you'd like a different style script font, please do let me know. I can let you know if it's something I can work with.

There may be a slight shipping delay within US at this time. For international orders, please expect delays, also please be aware of any restrictions and delays during the pandemic. Please do let me know if you have any questions, I'm happy to help. Thank you.

Most of our products are created with personalizations, custom requests, or personal preferences, all sales are final. Personalized & customized items are not refundable once the order has begun or has been completed. If, for any reason including incorrect address, you need to cancel your order, please do contact us asap, I may be able to cancel & refund your order prior to working on it. Due to the customize made-to-order nature of custom work, we simply can't accept these item back.

Please triple check that your shipping address is correct prior to ordering to avoid any shipping delay. Contact us asap if there's an issue.

**All personalized messages/texts are written based on the message/text given. We are not responsible for any grammar, punctuation, spelling errors from the given message/text. There will be no re-do for any of the personalized message products due to its customize one-of-a-kind message. Please be sure you are 100% satisfied with the message/text PRIOR to including it in the "personalization box", "note to seller" or via private message.

If you notice an error after ordering, please contact us and let us know asap prior to working on your order. I'll add the correct message in your order's note. I may contact you if I have any questions or notice a typo to double check with you.