Do you offer Combined Shipping?

I combine postage on all products yes! Please add all items to your cart and the shipping will automatically combine.

Custom and personalised orders

If you require something different just message me in the etsy platform, if your wants are possible you need to include all things discussed in your CUSTOMER ORDER NOTES. Returns are not accepted on custom or personalised items.

There's something wrong with my order - what now?

While we always do our best to ensure your order is perfect, we are only human and sometimes mistakes can happen. We'll gladly put things right so please get in touch with us via Etsy message with the following information: 1. Your order number 2. A description of the issue 3. An image of the product received, clearly showing the issue

My item is a gift - how will it be sent?

Due to the way our order management system works, we are unable to gift wrap items at the moment. All orders are sent with a delivery note detailing the contents of the order. No prices are shown.

Can I change any personalisation details once my order has been placed?

Unfortunately due to the way our order management system works, we are unable to make any amendments or changes to any personalised orders you have already placed. Please double check your details are correct before putting your order through.

Please note we are not open during the weekend. We are not open during the weekend to answer messages or to make and dispatch orders.

Can I see a photo of my item before it is sent?

We dispatch hundreds of orders a day so unfortunately, we cannot provide photographs of your order prior to sending it out. All items are produced to the standard shown on the product page and will use the same colours, fonts and designs as shown.

Can I get a mock-up for approval?

For custom orders, such as our "your logo" and "your text here" products, we will send a mock-up prior to making your item for you to approve. Once this has been approved, your item will be printed and sent as shown in the approved mock-up.

Do you offer Digital Downloads?

We do not currently offer digital downloads of our prints. All of our prints are designed, personalised and printed in-house and will be sent as physical prints on cardstock.

Can I include a gift note?

Unfortunately we are unable to include gift notes or gift messages at the moment, but this is something we're working on. Any messages provided in "message to seller" will not be printed as gift messages.

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Personalised Marble Mug, Bridesmaid Mug, Custom Name Mug, Personalised Office Mug, Name Mug, Coffee Mug, Gift for Her, Marble Homeware

Name: Personalised Marble Mug, Bridesmaid Mug, Custom Name Mug, Personalised Office Mug, Name Mug, Coffee Mug, Gift for Her, Marble Homeware
Brand: amylucydesigns
SKU: 965306091
Price: 3872 JPY
Availability: InStock
Rating: 4.9 (196 reviews)

amylucydesigns

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素材：セラミック
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A beautiful Personalised Marble Mug in a grey marble or a pink marble, these mugs are just perfect. This bridesmaid Mug is pretty, a good size and comes with your name, use this mug for your bride to be and her bridesmaids on the wedding morning.

This Custom Name Mug also includes a decorative heart detail.

A Personalised Office Mug perfect for someone starting a new job or as a Christmas colleague gift.

A Name Mug to make sure no one uses your mug.

This Coffee Mug is a perfect Gift for Her. It also works well as part as your Marble Homeware.

Key Features:

• Marble Pattern Mug
• Features your chosen name and heart
• Great Size 14 Fluid Ounces
• Grey or Pink Marble Available
• Dishwasher resistant at 45 degrees celsius

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POSTAGE TIMES
Please see the processing times on each product page and ensure you choose a suitable delivery method. Items that arrive too late cannot be refunded, delivery estimates are estimated and not guaranteed.

SHIPPING COSTS
All shipping is combined, provided all items are going to the same address. You will pay a single shipping charge, not for each item.
(The only exception is added cost to international orders on heavier items such as gift boxes and candles due to weight restrictions).

RETURNS
I am happy to refund any unused item that is still saleable, but this does not include personalised, custom-made products. Please contact me within 14 days if there are any issues with your item.

Return Address:
Amy Lucy Ltd
Unit B3 Access 442
Hadley Park
Telford
TF1 6QX

FREQUENTLY ASKED QUESTIONS
Please see our FAQs at the bottom of this page: www.amylucy.uk

ABOUT US
Amy is a designer, specialising in surface and pattern design. Her designs are original and feature the patterns she has created by bringing digital elements together or creating her own illustrations.
We are a happy team who enjoy working with each other and endeavour to provide an excellent service to our customers.
We successfully send out hundreds of parcels daily from our Shropshire workshop and have lots of happy customers.

MY ETSY SHOP
www.amylucy.uk

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www.twitter.com/amylucydesigns**Note to Buyer Box- please do not use this box for postage needs or change of address please contact customer service for help with this. This box is for general extra information NOT requests like gift notes etc.