Frequently asked questions about LuckyGirlHairTies
Discounts are available and vary depending on the Quantity & Item, contact Lucky Girl Hair ties for a quote
July 6 - There is a Etsy Site Problem with Payment Processing that can cause delays in the processing of orders placed starting from July 4th to Present, The issue has not been resolved to date
Up to 3 weeks from date of purchase + Additional 1-5 days transit time.
Need Your items Faster? Upgrade to Front of the Line Service which includes USPS Priority shipping. This upgrade will insure that Your order will processed and shipped within 1 to 2 days.
Message me for concerns about Your needed by Date and allow me up to 48 hours to respond.
Most items can be customized directly or with a heart shape sticker applied to the outside packaging
Please leave "A Note to Seller" during the checkout process regarding your preferences. If you order a set of 2 or 3 hair ties Please pick 1 main color then leave a note about the remaining selections you prefer.
If there is no note left by default buyer agrees to the Seller's choice
Once Items are scanned in to the United States Postal Service System, Seller (LuckyGirlHairTies.etsy.com) will not issue refunds for items lost or stolen during the transit process. By default Buyer's agree to this policy when purchasing. Please request refund prior to shipment if this policy is not agreeable and realized after purchase.
This shop will not accept financial responsibility for Non-Receipt of items marked delivered by way of the USPS tracking details.
Please Use Tracking ID# to track Your package via you Etsy Account or at USPS.com and be sure you have a safe tamper proof mail receptacle.
Please be sure the address you select for shipping is correct. All items will ship to the address provided on the Etsy invoice. If You notice the address information is incorrect after purchase NOTIFY seller (Lucky Girl Hair Ties) IMMEDIATELY, if order has not been shipped then the order will be refunded and canceled to allow the Buyer to correct.
Lucky Girl Hair Ties at Etsy will not accept financial responsibility or replace/reship orders if the original order was shipped to a incorrect address.
The address on the Etsy invoice is assumed to be correct by Lucky Girl Hair Ties.
Lucky Girl Hair Ties will not edit ship to address