Packages are not considered lost until 30 days past the order date per USPS postal rules.

All items are shipped first class unless specified otherwise. I will be happy to combine shipping. I happily ship internationally.

All orders will be shipped within 7 business days from date of purchase.

I do my best to accommodate rush orders. However, they are not guaranteed. Please keep this in mind when ordering.

All orders placed after December 15th at midnight EST will be shipped the weekend after Christmas. Thank you for your patronage!

All items come from a smoke free home. I do have a dog, but he isn't allowed in my studio.

International customers are responsible for all customs fees and / or taxes their respective countries charge.

**A Word About Our Wool**

All wool used in our toys comes from a local sheep farm, Touchstone Farms. They are the first certified humane sheep farm in the United States. The sheep are allowed to roam and frolic in green pastures, not forced to stand in tiny cages in a crowded barn.

The sheep are not stressed during shearing. I've personally witnessed and helped skirt wool during this process. Each sheep is handled with care and respect.

When I get the wool home, I hand skirt it, hand clean it, and hand card it. I don't use harsh chemicals like mills do with commercially available wool. Did you know that most commercially available wool is treated with hydrochloric acid to dissolve vegetable matter? I don't want my children touching that residue, and I don't want to provide toys to your children with it either.

My wool is cleaned using a gentle soap only, and rinsed clean.

I use wool from Clun Forest sheep, which is known for its soft and squishy texture. This makes my finished toys super squishy too!