All listings are made and will ship within 1-3 business day. I cannot guarantee an arrival date, but if you have not received you items within 4 weeks in the US or 6 weeks internationally, please contact me so I can send you a new package.
I generally ship products in plastic bags inside a paper envelope. The plastic bags that I am currently using are flawed bags that were headed to the landfill unused straight from the factory. When those are gone I will be looking for a more earth friendly alternative. Until then, if you would like your products shipped without the plastic bag, please send me a message and I will be happy to comply for US shipments and letter sized (10 cotton rounds) international shipments.
Custom orders make up a large part of my business. I love to give you the color, number, print, or size that you want of any of my items. Other items I don't generally carry will be considered as well.
Orders will be considered on a case by case basis, and generally take 1-3 weeks to complete. I will not agree to anything sooner due to having a family and homeschool to take care of plus maintain regular aspects of my shop.
All custom transactions will be completed here on Etsy. The buyer's name and price is kept private between the buyer and seller. The listing will not show up in the shop, but will show up in my sold items after it is completed.
I do welcome genuine business inquiries and will consider them on a case by case basis. Please introduce yourself and your business platform and which products you are looking at selling.
These will be considered as custom orders with an extended time frame, usually 2-6 weeks. Please see the custom order section for more details.
Quantity restrictions will be strictly adhered to.
The Soft and Scrubby name belongs to all items bought from my shop and cannot be sold separate from the name.
I reserve the right to refuse wholesale orders at anytime that I feel that the transaction would not benefit everyone involved to the utmost and respect you. Please do not offer items to your customers until after you have received them from me.
You are free to purchase any of Soft and Scrubby's items to use in your giveaways and product reviews, however, I do not offer any items for free.