-Your item is handmade to order in Toronto, Canada, but we ship via USPS out of Niagara Falls NY. Tracking can take 24-48 hours to update.
-Processing time is 3-5 days in addition to delivery estimates
We ship on Mondays and Thursdays
★ CANADA - via Canada Post.......... (no duty) 2-21 Business days
★ U.S.A - via USPS First Class with tracking .......... 3-9 Business days
★ INTERNATIONAL - via USPS with tracking........... 14-21 Business days*
*Subject to duty and taxes.
Check with your local authorities to determine these costs.
Some packages have been held by customs for up to 8 weeks
-International return to sender orders (unclaimed) are subject to a $3.75 fee, in addition to re-payment of original shipping fees.
★The majority of our gemstones are genuine unless otherwise indicated in the 'item details' (dyed, coated, or man-made stones are all identified)
★ Opalite, Blue Goldstone, Goldstone, Aura, Titanium flame etc are man made gemstones.
Masterpost of crystal gemstone FAQs:
★ Any information given regarding the properties of
Gemstones is for 'entertainment purposes only'
Not intended to treat or diagnose medical conditions.
★ Please never substitute a gemstone for medical advice.
They are only meant to support and assist your journey.
All jewelry tarnishes (turns black /dulls/ oxidizes)
This is not rust, and is still safe to wear.
In addition to tarnishing, all plated jewelry will fade or change color.
★ Aim to minimize contact between your skin and the jewelry
(wear over your clothes etc)
★ Do not wear your jewelry to bed, in the shower, at the beach/pool etc
★ Keep away from perfumes and body lotions, especially sunscreen
★ Use a dry jewelry polishing cloth to shine and clean after EACH WEAR.
(Jewelry cloths are fairly inexpensive and last for years)
★ Store away from sunlight, dampness and open air.
Best way to store them is in the re-sealable baggie they come packaged in.
SILVER PLATED: sterling silver layer, plated over a base metal, usually copper.
TIBETAN SILVER is a metal alloy made of zinc, copper and tin. It is lead free and nickel free and will be OK for most people with sensitive skin.
PEWTER is a soft metal alloy, mostly tin with a bit of copper, that has a darker 'antique silver' look. It will bend with a bit of force.
RHODIUM PLATED: Chrome-like, precious metal with high shine. Most 'white gold' is rhodium plated.
STEEL AND STAINLESS STEEL chains do have a small nickel content, avoid products with this metal if you have any nickel or metal allergies
BRASS AND BRONZE
Brass is made of copper and zinc. Bronze is made of copper and tin. These are nickel-free.
-Most items are wrapped in purple tissue paper, and packed together in one clear zip baggie, topped with a sprinkle of stardust, with jewelry care card (and gemstone properties card where applicable.)
-If you are giving a gift and require separate bags and extra care card, please leave a note at checkout.
-Gift boxes are available for purchase (clickable link is in the listing writeup above) https://www.etsy.com/ca/listing/239177357
-Can include a short handwritten note, 100 characters or less
-We do not include printed invoices/receipts with orders.
SHINE5 for 5% off orders over $20
SHINE10 for 10% off orders over $50
Code must be entered at checkout, no refunds after processing