We are happy to accept custom and personlized orders, from inside engraving to custom designed outside engravings to adding additional gemstones or changing the type of metal used for the piece. Just get in touch via Convo.
The best way to get your finger size is to visit a jewelry store in person. We will do the first resize free of charge*, but if you use the method below, you can hopefully avoid the hassle of sending your rings back to us.
• Decide what width you want your ring to be.
• Find a ring that is that width and fits your finger.
• Have the jeweler measure that ring on a sizing mandrel to the leading edge of the ring (they will know what that means).
You can also purchase a plastic ring-sizer such as this: http://tinyurl.com/gqqxkzj
*Please note that rings with stones may require additional time or incur a fee to resize. Titanium rings can't be resized.
Over time, matte finished jewellery will be come more shiny and shiny jewellery will become more matte. You can always return your matte jewellery back to it's original finish by buffing it lightly with a green 3M type dish scrubber or super-fine sandpaper. Be careful to avoid any set stones and the engraving/etching.
We are always happy to re-etch and blacken outside engravings/etchings for the cost of postage only.
We purposefully use as minimal packaging as possible, we think it's really important to make as little environmental impact as possible. As much of our packaging as possible is made from recycled and recyclable materials, so please do recycle the mailers.
All orders over $1000 are packaged in a handmade wooden ring box made from sustainably harvested New Zealand hardwood. This are available for purchase for all other orders as well.
We are happy to gift wrap, just drop us a line and we'll make it happen!
So that we can spend as much time as possible with our kiddos while they're little-bitties, we only answer convos on M-W-F mornings New Zealand time (so S-T-Th for most of the world). Thank you so much for allowing us this time to soak it up! It goes so quick!