Frequently asked questions about mountainshadowdesign
I always post my current turn around time on my shop announcement. You should be able to view the estimated ship date in your "purchases" area of Etsy under "view receipt". If you are having a "beading emergency", please convo me. I can always rush an order out!
Generally the standard hole size on Czech Glass Beads is 1mm or less. Toho Beads do have larger sizes, if you need a hole size, please contact me.
All of my orders are mailed by the U.S. Postal Service. Larger order over 1 pound will automatically be upgraded to Priority Mail. International orders are sent by U.S. Postal Service.
I ship to everywhere that has mail service, with the exception of Panama. My international orders are sent by U. S. Mail First Class (air mail). The U.S. Mail had an increase on all international destinations recently. It's no longer possible to send orders to international destinations for just a few dollars unfortunately. I do try to keep my international shipping as low as possible.
Yes I do!!
On my Facebook page:
I have my beads on several different online selling venue. Even with spending an enormous amount of time on inventory each month, I am only human. Once in a while I may encounter an oversell situation. If this happens to an item on your order a refund will be issued for the out of stock item.