Gift wrapping is available for an additional small charge. Please contact me before purchasing if you wish to have your item gift wrapped and sent to a third party.

Custom and personalized orders are not eligible for returns.

If the address showing on the Etsy invoice was not correct we will not be responsible for delays or lost packages, please ensure your current address is entered properly. We print our labels directly from that Etsy address. Any additional reshipping charges that may be required in these circumstances will also be the buyer's responsibility.

I am happy to ship to addresses other than the buyer, as long as that address is the one showing on the payment notice. I am required to ship to that address by payment processors.

If you wish an order shipped to someone other than yourself, please adjust the address when you make your payment, rather than sending me a note after purchase. I appreciate your understanding of these requirements.

Please note that all images used for items in our store are copyright KatyDids Cards. We ask that buyers respect our copyright, and purchase items only for their own use, not for resale without prior written permission from us.

*Images from our items may not be re-scanned and re-used on other items for any use, personal or commercial.*

Returns which are made due to an error on our part are refundable 100% including shipping both ways.

Returns which are made due to buyer changing their mind for whatever reason may be made with the following caveats (in addition to those terms shown above under the Etsy heading "Returns"):

For such "buyer's remorse" returns there will be a 15% restocking fee charged on orders under $50, and a 25% restocking fee charged on orders above $50.

Exchanges must be approved by us ahead of time. Please do not simply send items back without contacting us.

To obtain a refund due to a package arriving damaged during shipment, a photo must be sent showing the damage via Etsy's convos system.

Please note that as of July of 2020 the USPS has been experiencing long shipping delays in some areas.

I always try to ship items in a timely fashion, but once your order is in the system, I cannot be held responsible for delays beyond my control.

I will not be processing lost mail refunds until after at least 30 days has passed from the date I ship.

Thank you for your understanding and patience during this difficult time.