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Frequently Asked Questions
From handmade pieces to vintage treasures ready to be loved again, Etsy is the global marketplace for unique and creative goods. It’s also home to a whole host of one-of-a-kind items made with love and extraordinary care. While many of the items on Etsy are handmade, you’ll also find craft supplies, digital items, and more.
Shipping policies vary, but many of our sellers offer free shipping when you purchase from them. Typically, orders of $35 USD or more (within the same shop) qualify for free standard shipping from participating Etsy sellers.
Found something you love but want to make it even more uniquely you? Good news! Many sellers on Etsy offer personalized, made-to-order items.
To personalize an item:
- Open the listing page.
- Choose the options you’d like for the order. This will differ depending on what options are available for the item.
- Under “Add your personalization,” the text box will tell you what the seller needs to know. Fill out the requested information.
- Click “Buy it now” or “Add to cart” and proceed to checkout.
Don’t see this option? The seller might still be able to personalize your item. Try contacting them via Messages to find out!
Absolutely! Our global marketplace is a vibrant community of real people connecting over special goods. With powerful tools and services, along with expert support and education, we help creative entrepreneurs start, manage, and scale their businesses. In 2020 alone, purchases on Etsy generated nearly $4 billion in income for small businesses. We also created 2.6 million jobs in the U.S.—enough to employ the entire city of Houston, TX!