"I want to start by acknowledging that this is NOT the store's fault. If the packaging is any indication of the store's quality, I'm positive every product is wonderfully cared for. Despite the package being clearly labeled "live plants," the carrier decided to place it inside a metal cluster box under the El Paso afternoon sun. They were in there for a max of 1 hour before I realized. They were burning up by the time I retrieved them. One was completely dried out. The other two have been sitting in clean water (changed regularly) for over a week with no root growth (as of today, we have tiny white flecks and discharge, so I'm hoping the roots emerge soon).
Again, store is lovely. I can tell a lot of care and attention goes into the business. I was just a little unlucky, and am hoping they will bounce back."
1 Hey Dina Willow Bonsai Tree: Fast Growing Bare Root