Care instructions for T-shirt & hoodies;
Wash Max 40C, No Tumble Dry, No Iron on vinyl

Care Instructions for Poang chair covers; Wash Max 40C, No Tumble Dry

I'm happy to provide a quotation for bulk orders of personalised notebooks. In order to give an accurate cost please can you include the following details;
Size of notebook required; A5 or A6
Quantity required
What is to go on the notebooks; are they all to have the same design?
Text colour
Shipping destination
When the order is required by
For larger orders I require a minimum of 1-2 weeks to make the order, this doesn't include shipping time.

If you do wish to return a non personalised items, i'm happy to refund provided they are returned in perfect (resellable) condition.

If you wish to return something, you must get in touch with me within 14 days of receiving it (this is your right of withdrawal from a distance selling contract under EU laws).

In returning items, you will need to pay for the return postage yourself. I strongly advise that you obtain a certificate of posting (at a minimum) from your Post Office or courier, as if the item is lost in transit *you* will need to be able to claim for compensation.

All refunds will be returned in the same method as payment was given.

If you do wish to return a non personalised items, i'm happy to refund provided they are returned in perfect (resellable) condition.

If you wish to return something, you must get in touch with me within 14 days of receiving it (this is your right of withdrawal from a distance selling contract under EU laws).

In returning items I strongly advise you to obtain a certificate of postage.

If you are returning items to me from outside the United Kingdom, you must mark the package prominently as "Returned Goods". If you don't do this, I will unfortunately have to deduct any customs fees/tax/brokerage charges from the amount I can refund you.

All refunds will be returned in the same method as payment was given.

Unfortunately accidents sometime happen in transit and items are delivered damaged, missing or with errors. If this does happen please contact me within 7 days of receiving the item with photos. This must include photos of the packaging and condition the item was received.

Once these are received we can work out the best way to proceed, be it a new item being sent out or a refund being issued.

The answer is YES, all pencils are hand stamped to order. Due to the nature of the process involved in the hand stamping of pencils discounts are only offered for pencils with the same text. Individual pencils are charged at £1.50 each and postage can be combined.

Estimated delivery times

United Kingdom: 2 - 10 business days
Australia, New Zealand and Oceania: 14 - 28 business days
Europe: 7 - 14 business days
North America: 7 - 28 business days

I'll do my best to meet these dispatch estimates, but can't guarantee them. Actual delivery time will depend on the delivery method you choose.