AbundanceKey

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy (https://www.etsy.com/legal/privacy) to learn more about its privacy practices.

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Information we Collect

To fulfil your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order, for example), if you contact us directly.

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Why we Need Your Information and How we Use It

We rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide our services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.
When we rely on legitimate interests, we ensure that these are balanced against your rights and expectations in accordance with GDPR, taking into account the nature of the data, the purpose of processing, and the potential impact on your privacy.

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Information Sharing and Disclosure

Information about our customers is important to my business. We share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. We share information with Etsy as necessary to provide you my services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

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Data Retention

We retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, We may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for 2 years after your purchase, unless we are required to retain it longer to comply with legal obligations, such as tax or accounting laws (which may require data to be kept for up to 10 years). Your personal data is protected in accordance with the Slovenian Personal Data Protection Act (ZVOP-2) and the General Data Protection Regulation (GDPR). We implement appropriate technical and organizational measures to safeguard your information.
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Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, We may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If it is determined that we need to transfer your personal data outside the European Union, we rely on data transfer frameworks such as the EU–U.S. Data Privacy Framework or other appropriate legal mechanisms, such as Standard Contractual Clauses.
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Marketing Communications
We do not currently use your contact information for direct marketing. Should this change in the future, we will ask for your explicit consent in accordance with applicable data protection laws, including GDPR.

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Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) We will generally delete your personal information upon request.
• Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

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Automated Decision-Making and Profiling
We do not process your personal data using automated decision-making or profiling.

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How to Contact Me

For purposes of EU data protection law, we, Sanja Zorec (Sanja Zorec s.p.), are the data controllers of your personal information. If you have any questions or concerns, you may contact us through Etsy conversations or email us at sanja.gradistanac123@gmail.com. Alternatively, you can reach us at:

Sanja Zorec s.p., Abundance Key
CBE 106
8330 Metlika
Slovenia