AtelierByMathis

Privacy Policy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from my shop, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy.

1. Personal information I collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as:
-Your name and email address.
-Your shipping address.
-The details of the product that you’re ordering.
-Any additional information you choose to provide (for example, for a custom order).

2. Why I need your information and how I use it

I rely on a number of legal bases to collect, use, and share your information, including:
-Service Provision: As needed to provide my services, such as when I use your information to fulfil your order and provide customer support.
-Legal Compliance: If required by a legal or tax obligation (such as retaining financial records).
-Legitimate Interests: As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as improving my services.

3. Information sharing and disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
-Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
-Service providers: I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
-Compliance with laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to respond to legal process or to government requests.

4. Data retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations. I generally keep your data for the following time period: 10 years (to comply with French tax and accounting laws).

5. Your rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information:
-Access: You may have the right to access and receive a copy of the personal information I hold about you.
-Change, restrict, delete: You may also have rights to change, restrict my use of, or delete your personal information (except for legal obligations).

6. How to contact me

For purposes of EU data protection law, I, Mathis from AtelierByMathis, am the data controller of your personal information.

If you have any questions or concerns, you may contact me through the Etsy messaging system.