CreativGoldenStudio

At CreativGoldenStudio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect and how we use and protect it.



When you place an order, we collect the following personal information :

Name

Email address

Shipping address

Payment information (processed securely by Etsy)

We also collect information from interactions with our shop, such as messages, product reviews, and preferences.


We use your information to :

Process and fulfill your order

Communicate with you regarding your purchase

Improve our products and services

Respond to your inquiries or feedback.


We respect your privacy and do not share your personal information with third parties, except as necessary to complete a transaction (e.g., shipping services, payment processors like Etsy).


We take reasonable measures to protect your personal information. However, we cannot guarantee the absolute security of data transmission over the internet. Etsy’s secure platform handles all payment transactions.


You have the right to :

Access and update your personal information

Request the deletion of your information (in accordance with Etsy’s policies)

Opt-out of marketing communications


Incorrect Address :


If you put an incorrect address by mistake please contact us right away to fix the issue before we purchase the shipping label. If you did not contact us on time and your order has been shipped, we will not be able to cancel or refund the order until package will be returned back. Also, shipping label cost is not refundable after the package is shipped and returned back.


If you have any questions about this Privacy Policy or your personal information, please feel free to contact us via Etsy messaging.

Thank you.