CustomMatBoards

North America

26.4k
Sales
We calculate this number using an average of all ratings from the past twelve months. 4.9 (5.1k)
4 years
on Etsy
We calculate this number using an average of all ratings from the past twelve months. 4.9 (5.1k)
26.4k
sales
4 years
on Etsy
26.4k
Sales
We calculate this number using an average of all ratings from the past twelve months. 4.9 (5.1k)
4 years
on Etsy
We calculate this number using an average of all ratings from the past twelve months. 4.9 (5.1k)
26.4k
sales
4 years
on Etsy

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Announcement

Last updated on Feb 28, 2024
Paris

Contact shop owner

Paris

Reviews

4.9 (5072)
Average item review
We calculate this number using an average of all ratings from the past twelve months.
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About CustomMatBoards

Custom, quality matboards in any size, shape, or design

Sales 26,449
On Etsy since 2021

Custom, quality matboards in any size, shape, or design

Shop about video description

About

Shop policies

Last updated on Jul 6, 2023

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 2 days of purchase

More information

Last updated on Dec 17, 2025

Frequently asked questions

What is your return policy?

If you aren't 100% satisfied with your order, please send us a message and we will try our very best to remedy any issues. If your order is damaged in transit, or the sizes or colours don't workout as planned, send us a message and we will see what we can do about sending you a new mat board free of charge.
It is extremely important to us here at CustommatCA that our customers leave with a pleasant experience.

Can you tell me a little bit more about your matboard quality?

CustomMat mat boards:

• Acid-free (acid-neutralized) surface, core, and backing for artwork preservation.
• 4-ply, coherent colouring, and high quality boards.
• Alkaline - buffered to a pH of 7.5 - 9.5 for preservation needs.
• Smooth and consistent surface and paper colours. Bleed & fade resistant.

• Produced and processed in Canada, the United States, and the United Kingdom.
• All our mat boards are compliant with environmental standards.

• Ideal for general decorative framing applications. (Not recommended for museum conservation framing).

• Interior windows are all cut with a 45-degree bevel.

What countries do you ship to?

We ship our products anywhere within Canada and the United States.

What do I do if my order is damaged?

First, we are very sorry. We do our best to prevent any damage. But during shipping, small damages may happen.

*If you receive a mat board with small bending at the corners, first, try on your picture frame. As the corners sit inside the frame, they may not show up on your picture frame.

However, if you received a mat boards with a bigger damage, please let us know. We will prioritize replacing your order and make it right.

Provided the wrong measurements?

If you provided any incorrect measurement, please send us an email with your order information at your earliest convenience. We will try our best to accommodate your changes.

However, if we already cut your mat board (typically within 24 hours of cutting the mat boards), we cannot issue a refund.

Changed your mind or no longer need?

We are more than happy to issue a refund if your work has not been fully processed.

However, if we already cut your matboard (typically within 24 hours of cutting the mat boards), we cannot issue a refund.

Need to change your shipping address?

Please send us an email to hello@custommat.ca or message us here on Etsy as soon as you can. We will try to resolve the issue to the best of our abilities.

Seller details

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