craftedbyGA

Privacy Policy (Etsy Shop – UK)
This Privacy Policy describes how GA Textiles (“we”, “us”, “our”) collects, uses, and shares your personal information when you purchase from or contact us through Etsy.
1. Information We Collect
To fulfil your order, you must provide certain information to Etsy (which Etsy then shares with us), including:
Your name
Email address
Postal address
Payment information (we do not receive full payment details)
Details of the product you are ordering
You may also choose to provide additional personal information (for example, for custom orders) if you contact us directly.
2. Why We Need Your Information and How We Use It
We rely on several legal bases under UK data protection law to collect, use, and share your information:
To fulfil your order – including processing payments, delivery, and customer support
To comply with legal obligations – such as tax and accounting requirements
For legitimate interests – such as improving our services, preventing fraud, and communicating with customers
3. Sharing Your Information
We share your personal information only as necessary:
With Etsy, to provide you with our services and comply with Etsy’s Seller Policy
With delivery companies (e.g. postal/courier services) to send your order
With trusted service providers (e.g. accounting or IT services), only where necessary
If required by law (e.g. HMRC or legal authorities)
4. Data Retention
We retain your personal information only for as long as necessary to:
Provide our services
Comply with legal and tax obligations
Typically, we keep order information for up to 6 years in line with UK legal requirements.
5. Transfers Outside the UK
Information you share through Etsy may be processed outside the UK (for example, in the United States). Etsy ensures appropriate safeguards are in place for such transfers.
6. Your Rights (UK GDPR)
If you are a UK or EU resident, you have the right to:
Access your personal data
Correct inaccurate data
Request the deletion of your data
Object to processing
Request data portability
Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise any of these rights, contact us using the details below.
7. How to Contact Us
For UK data protection law, I, GA Textiles, am the data controller of your personal information.