GerkaCase

This Privacy Policy describes how GerkaCase collects, uses, and shares information when you purchase from this shop, contact us, or otherwise use our services through Etsy.

Information We Collect

To fulfill your order, you must provide certain information to Etsy (which Etsy then shares with us), such as your name, email address, shipping address, payment details, and the details of the product you’re ordering. You may also provide additional personal information if you contact us directly.

Why We Need Your Information

We rely on several legal bases to collect and use your information, including:

To provide our services, such as fulfilling orders, resolving disputes, and providing customer support.

When you have given your affirmative consent (for example, contacting us).

To comply with legal obligations, including tax and business record requirements.

As necessary for our legitimate interests, such as improving our products and services.

Sharing Information

Information about our customers is important to our business. We share your personal information only for very limited reasons and in limited circumstances:

Etsy: We share information with Etsy as necessary to provide our services and comply with Etsy’s Seller Policy.

Service providers: We may use trusted third parties (such as printing partners, production partners, and shipping companies) to fulfill orders. These partners only receive the information necessary to perform their services.

Legal compliance: We may collect, use, retain, and share your information if we have a good faith belief it is reasonably necessary to respond to legal process or government requests.

Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations (for example, tax requirements), generally up to 5–7 years.

Transfers of Personal Information Outside the EU

If we transfer information outside the EU, we rely on legally recognized mechanisms to ensure your data is protected.

Your Rights

If you reside in certain territories, including the EU, you have rights regarding your personal information, including:

Access to the personal information we hold about you

Correction, restriction, or deletion of your personal information

Objection to processing

Data portability

To exercise any of these rights, please contact us via Etsy messages.

How to Contact Us

For purposes of EU data protection law, GerkaCase is the data controller of your personal information. If you have any questions or concerns, please contact us via Etsy messages.