HeldAndWrittenCo

Held & Written Co. respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our Etsy shop.

Information We Collect

To fulfill your order, you must provide certain information (which you authorize Etsy to provide to us), such as:

Your name

Email address

Postal address

Payment information

Details of the product you’re ordering

We may also collect additional personal information if you contact us directly (for example, for customer support).

Why We Need Your Information

We rely on a number of legal bases to collect, use, and share your information, including:

To provide our services, such as processing your order, shipping items, and communicating with you

When you have given your consent

To comply with legal obligations (such as tax or business record-keeping laws)

To pursue our legitimate interests, provided those interests do not override your rights or interests

Information Sharing and Disclosure

Customer information is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy: We share information with Etsy as necessary to provide our services and comply with Etsy’s policies

Service providers: We may engage trusted third parties (such as production and shipping partners) to perform functions and provide services to our shop

Legal compliance: We may disclose information if required by law or in response to legal requests

Data Retention

We retain your personal information only for as long as necessary to provide our services and as described in this policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have rights related to your personal information, including:

Access to your personal data

Correction or deletion of your personal data

Objection to processing in certain circumstances

If you wish to exercise any of these rights, please contact us using the information below.

Contact Information

For purposes of data protection law, I, Held & Written Co., am the data controller of your personal information for Held & Written Co.

If you have any questions or concerns, you may contact me via message on Etsy.