HighPie

This Privacy Policy explains how and when I, Jaime Greathouse, collect, use, and share information when you purchase an item from my shop, contact me, or use my services through Etsy.com or its related sites and services.

This policy does not cover third-party practices that I do not own or control, such as Etsy or other third-party services you access through Etsy. For more information, please refer to Etsy’s Privacy Policy.

Information I Collect
To fulfill your order, you must provide me with certain information, which Etsy authorizes, such as your name, email address, postal address, payment details, and the products you ordered. You may also choose to provide additional information, such as for custom orders, when you contact me directly.

Why I Need Your Information and How I Use It
I rely on several legal bases to collect, use, and share your information, including:

To provide my services: I use your information to fulfill your order, provide customer support, and settle disputes.
With your consent: You may consent to specific uses, such as joining my mailing list. You can revoke this consent at any time.
To comply with legal obligations: I retain purchase information as required by tax law or in connection with a legal claim.
To pursue legitimate interests: These include improving my services and complying with Etsy’s policies and terms.
Information Sharing and Disclosure
I only share your information in limited circumstances:

With Etsy: I share necessary information to fulfill my obligations under Etsy’s policies.
With service providers: I may share your information with third-party services (such as delivery companies) only to the extent needed to perform services.
In business transfers: If I sell or merge my business, I may share your information as part of that transaction, in accordance with the law.
To comply with laws: I may share information if I believe in good faith that it is necessary to respond to legal processes or government requests, enforce my policies, address fraud or security issues, or protect the rights and safety of my customers.
Data Retention
I retain your personal information only as long as necessary to provide you with my services and as outlined in this policy. However, I may also be required to retain this information to comply with legal obligations, resolve disputes, and enforce agreements. Typically, I keep your data for five years.

Your Rights
If you reside in certain territories, including the EU, you have certain rights over your personal information:

Access: You can request a copy of the information I hold about you.
Change, restrict, delete: You may have rights to modify or delete your information unless I am required to retain it for legal reasons.
Object: You can object to processing your information in some cases, such as receiving marketing communications after consent. I will honor your objection unless I have legitimate grounds or legal requirements to continue processing.
Complain: EU residents may raise concerns with their local data protection authority.
Contact
For EU data protection law, I, Jaime Greathouse, am the data controller. If you have questions or concerns, contact me at thosegreathousewomen@gmail.com or via mail at:

Jaime Greathouse
160 S County Rd 75 E
North Vernon, IN 47265

This policy is designed to help you understand how your information is managed and to affirm my commitment to protecting your privacy.