Helping brides make their special day even more unforgettable
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Announcement
Last updated on Sep 24, 2024
Reviews
4.9
(3977)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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A on Apr 9, 2026
4 out of 5 starsBeautifully framed, nice product. Customer service was lacking or non existent (at least 2 emails + 2 etsy messages not responded to).
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Kerri on Dec 28, 2025
5 out of 5 starsThe quality of the item was amazing! I cant wait to use it at my upcoming wedding
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Courtney on May 5, 2026
5 out of 5 starsIt’s perfect! We can not wait to use it at our wedding as our guest book!
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About JadeForestDesign
Sales
25,084
On Etsy since 2015
Shop members
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Jade
Owner, Designer
I've loved designing everything around me for as long as I can remember, but Jade Forest first "came to life" when I created a full design suite for my own wedding in 2013. As they say, the rest is history, and you're here writing the story with me!
Production partners
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Signage Print Shop
Pittsburgh, PA
Printing of paper, foam-mounted, and canvas signs.
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Print Shop
Phoenix, AZ
Mugs, Totes etc
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Invitations & Stationery Print Shop
Pelham, AL
Printing of invitations, menus, programs etc
Shop policies
Last updated on Dec 20, 2025
Shipping
See item details for estimated arrival times.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Digital downloads
Instant downloads
Your files will be available to download once payment is confirmed. Here's how.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 4 hours of purchase
Privacy policy
More information
Last updated on
Dec 17, 2025
Frequently asked questions
✅ ORDERING INSTRUCTIONS ➜
We usually ask you to provide your info in the "Personalization" or "Notes" box when placing you order. For PORTRAITS, each design has a unique web link for sending over your photos.
Please scroll through each item's photos and read its DESCRIPTION section for complete ordering info and FAQs.
✅ CURRENT TIMING ➜
You can expect emailed proofs (or printable files) within 4–7 business days of your order date for non-portrait orders. Portrait proofs and custom upgrades take 2–3 weeks. For PRINTED items, you'll be asked to approve the design for print (or revise, if needed).
Printing and shipping takes approximately 2–3 weeks from proof approval. For PRINTABLE orders, you will be able to download and print as soon as you're happy with the emailed design.
Allow an additional 1–2 business days per revision (2–3 business days for portrait revisions).
You can normally expect things on the quicker end of the ranges given, but we are not able to provide delivery guarantees on non-rush orders.
✅ 🔥 RUSHING YOUR ORDER ➜
We offer a variety of rush options under "Shipping" at Checkout. Or, you can add rush to an existing order here:
PORTRAIT: https://www.etsy.com/listing/605464486/rush-my-portrait
NON-PORTRAIT: https://www.etsy.com/listing/235001511/rush-my-design
You may also choose to rush the printing & shipping portion of the process only. A link to shipping upgrade options will be included in the email you receive with your proof.
✅ CHOOSING PHOTOS FOR PORTRAITS ➜
There's no need for everyone to be together in the photo. Separate photos for each person are just fine. A high-quality, forward-facing photo of each person's face is what's most important for a great likeness. Learn more here: https://tinyurl.com/HowToPickPhotos
✅ DIY PRINTABLES VIA EMAIL ➜
Most items in our shop have the option to choose a "printable", or "email file only", if you prefer to print locally. While we highly recommend the professional printing services offered via the shop, choosing this option means you'll receive personalized, high-resolution, printer-ready (printable) files via email. Please see "CURRENT TIMING" above for how soon to expect the emailed designs.
✅ INTERNATIONAL ORDERS ➜
Use coupon code PRINTABLEONLY to remove shipping costs from printable orders at checkout. Choosing the printable, and printing locally, is often the quickest, and most affordable option for International customers. International shipping is 2–5 weeks, depending on customs.
✅ SIZING (for Guest Books + Seating Charts) ➜
Here are suggested sizes:
➤ 11” x 14” → for up to 50 guests
➤ 16” x 20” → for between 50 and 100 guests
➤ 18” x 24” → for between 100 and 150 guests
➤ 24" x 36" → for between 150 and 250 guests
The size is really a matter of personal preference, and depends on a few things. For guestbooks, consider whether you expect guests to include a message, as opposed to just a signature etc. For seating charts, consider how far guests will be standing to read them.
When in doubt, we always suggest going LARGER, rather than smaller.
✅ CANCELLATIONS ➜
After the 4 hour cancellations window has closed, cancellation & refund requests may be accepted on a case-by-case basis. Depending on the complexity of the design, a non-refundable $15–$300 design fee is applicable once the design proof has been started. No orders can be cancelled once approval to print has been given. No exceptions.