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About KalandraStore
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Shop members
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Ana Rollán
Owner
Crazy craft lady, I have been working in bookbinding for 3 years and have finally decided to start my own shop. I also teach different techniques in group workshops, which I think is so much fun :)
Shop policies
Accepted payment methods
Returns & exchanges
Payment
* Para clientes residentes en Chile, marca "Otros" en las opciones de pago para realizar el pago mediante transferencia bancaria.
Payment must be done within 48 hours after order. Otherwise, order will be canceled.
Customers can cancel an order up to 24 hours after payment. Please contact us asap if this is your case.
Shipping
Tracking number in Chilean post is only valid as long as the package is still inside Chile. Once it leaves the country, it is the customer's country responsibility to track it inside their country.
Please take into account that the customer will be responsible for duties, customs and taxes in their own country.
Orders will usually take around 3 weeks to be delivered. If you have not received it within 45 days after payment, please contact us in order to find a solution.
Additional policies and FAQs
IMPORTANT: If you want to buy more than one journal and get them delivered to different addresses, you need to make a different order for each address. Thank you.