KnitWitTags

PURCHASING & DESIGN POLICY:

It is my store policy that a set of tags MUST be purchased before a design can be started. Part of the purchasing price is for the design to be created. This design process requires anywhere from 1-5 hours and also includes an unlimited number of adjustments, changes and modifications prior to finalization. A simple mock-up design at the initial stage of purchasing may occur to determine if the logo or drawing submitted by the customer is able to be laser etched by myself. ONLY one design can be forwarded back to the customer to let them know it is possible. However, after that, the customer must purchase a set so that I can be reimbursed for further design work.

The designs created by myself for KnitWit Tags are the sole proprietorship of myself, Caroline Bednarczyk, KnitWit Tags, and my Etsy store, KnitWitTags. THEY CANNOT BE COPIED OR RESOLD OR USED BY ANOTHER LASER ETCHING SERVICE, LASER MADE TAG service, or LASER TAG store. Also, my designs CANNOT be used for any other purpose other than the tags that I create on my Etsy shop.

ADDITIONAL SHIPPING POLICIES:
I will do my very best to get my tags to you using the US Postal Service. Because of COVID and other weather-related delays, my shop is NOT responsible for any items lost by the US Postal Service.

I am NOT responsible for any incorrect addresses that are supplied by the customer on the Etsy platform. It is the customer's sole responsibility to enter and maintain their current and CORRECT address for me to ship the packages to. Any packages sent to incorrect addresses will be considered lost in the mail and I will NOT replace the tags purchased for those orders.