LibbyAllexStudio

Privacy Policy
1. Information I Collect
To fulfill your order, you must provide me with certain information (which you authorize Etsy to provide), such as your name, email address, shipping address, payment details, and details of the product you’re ordering. You may also choose to provide additional personal information, such as pet photos for custom orders, by contacting me directly.

2. Why I Need Your Information & How I Use It
I rely on a few legal bases to collect, use, and share your information, including:

As needed to provide my services, such as fulfilling your order, resolving disputes, or providing customer support.
When you have given your affirmative consent, such as signing up for my email newsletter.
To comply with legal obligations, such as retaining purchase information for tax purposes.
As necessary for the purpose of my legitimate interests, such as improving my services and Etsy shop.
3. Information Sharing & Disclosure
I respect your privacy and will not share your personal information except in the following circumstances:

Etsy: I share information with Etsy as necessary to fulfill my obligations under Etsy’s Seller Policy and Terms of Use.
Service Providers: I may engage trusted third parties (such as shipping carriers) to perform services related to my shop.
Legal Compliance: If required, I may collect, use, retain, and share your information in response to legal requests or obligations (e.g., tax laws, law enforcement, court orders).
4. Data Retention
I retain your personal information only as long as necessary to fulfill your order and comply with legal obligations. Typically, I keep data for 5 years for tax and accounting purposes. After that time, I securely delete your information.

5. Your Rights
If you reside in certain territories, including the EU, you have rights regarding your personal information:

Access: You may request a copy of the information I have on file.
Change/Restrict/Delete: You may request corrections or deletion of your data unless I’m required to keep it for legal reasons.
Complain: If you have concerns about my use of your information, you can contact your local data protection authority.
6. How to Contact Me
For privacy-related inquiries, you may contact me via Etsy messaging or at libby@libbyallexstudio.com.