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Mike on 19 Jan, 2026
5 out of 5 starsThe 1st cutting board I received was not what I ordered. I uploaded an image and emailed the vendor. They were very apologetic. They told me to keep the the wrong board and shipped the right one. Excellent quality, just wish the correct board would have been here for Christmas, as it was a gift. Overall, I am satisfied.
Tarik responded on 20 Jan, 2026
Hello Mike, thank you for your feedback and your patience. I am glad the replacement board met your expectations in terms of quality. I apologize again for the initial mix-up and the delay regarding your gift. Your satisfaction is our priority. Best regards.
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millie on 30 Dec, 2025
1 out of 5 starsNever received the item and was very hard to contact seller
Tarik responded on 20 Jan, 2026
Hello, I sincerely apologize for the cancellation. Due to unforeseen international logistics and customs restrictions between the USA and Australia, we were unable to fulfill this order safely. We are currently updating our shipping policies to prevent this in the future. Thank you for your understanding.
About LiorVex
Shop members
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Tarik
Owner
As the owner of this shop, I have years of experience in product sourcing, quality control, and customer service. I’m personally involved in every step to ensure consistent quality and customer satisfaction.
Production partners
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NY, United States
The person who made my products
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Frequently asked questions
How long does it take to process and ship an order?
All orders are carefully prepared within 1–3 business days. Once shipped, tracking details are added to your Etsy order panel so you can follow your package every step of the way.
Do you provide tracking information for shipments?
Yes, absolutely. All orders are shipped with tracked delivery, and your tracking number will be visible directly in your Etsy order details once your package is handed over to the carrier.
Can I order more than one item at a discounted price?
Yes! We offer multi-item options and bundle savings. You can select set options directly from the product variations and enjoy a better price when ordering more than one item.
What should I do if there is an issue with my order?
If you experience any issues with your order, please message us through Etsy. We are always happy to help and will do our best to resolve any concerns quickly and fairly.
Do you accept returns or exchanges?
Customer satisfaction is very important to us. If you have any concerns regarding your order, please contact us first so we can assist you and find the best possible solution.