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Reviews
2.9
(9)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Cynthia on 02 Apr, 2026
3 out of 5 starsWhile I wasn't pleased with the product. The customer service was great as I was issued a full refund. Thank you LumoCraftStudio for your wonderful and understanding customer service. Best of luck in the future.
Tien responded on 06 Apr, 2026
Dear Cynthia, Thank you so much for your feedback! We are genuinely sorry that the product did not meet your expectations, but we truly appreciate your kind words regarding our customer service. 😊 Your experience is important to us, and we always strive to ensure our customers are happy. We hope to have the opportunity to serve you again in the future. 🌟 Best of luck, and thank you once again for your understanding and patience! 💛✨ Warm regards,
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Reesa on 12 Apr, 2026
1 out of 5 starsThis item was not what I was looking for but the excellent customer service quickly offered a solution
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Eileen on 11 Apr, 2026
1 out of 5 starsThe stitching/quilting on the laundry basket was completely different than pictured. Colors were also not as rich as item pictured. The foam sheet inside was not securely fastened and ended up tangled and lumpy. I purchased four different laundry baskets from this seller and they were ALL like this. Extremely Disappointed!
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Shirley on 09 Apr, 2026
5 out of 5 starsGreat gift, fun design and nice material
Tien responded on 10 Apr, 2026
Thank you so much for your kind feedback, Shirley! We are thrilled to hear that you liked the design and material of the basket. We truly appreciate your support and hope it brings a charming touch to your home! 😊 If you ever need anything else, don’t hesitate to reach out. Enjoy your new laundry basket! 🌸🐑
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Lela on 18 Mar, 2026
5 out of 5 starsThis is a great fabric basket. Seller contacted me with shipping information and was very friendly.
Tien responded on 18 Mar, 2026
Hi Lela, Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that you loved the Colorful Dogs Quilted Laundry Basket and that the shipping process went smoothly. If you ever need anything else or have any questions, feel free to reach out. We appreciate your support and hope to see you again soon!❤️
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Alan on 14 Mar, 2026
5 out of 5 starsThis was a surprise gift to my wife as we’ve had 7 dachshunds over the years. She couldn’t get over the quality and loves it !
Tien responded on 14 Mar, 2026
Thank you so much for your kind review and for supporting our shop! We're so happy to hear that your wife loves the gift. It truly means a lot to us.❤️
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Nathan on 06 Mar, 2026
4 out of 5 starsGreat funny design but not the best fabric
Tien responded on 06 Mar, 2026
Hi Nathan😊 Thank you so much for taking the time to leave a review and for supporting our shop! We're really glad you liked the fun design of the shirt 🎉 Your feedback means a lot to us and helps us keep improving. Thanks again for your support! 💛
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bernadette on 11 Feb, 2026
1 out of 5 starsThis has made me smile today ! Delighted with my mug Arrived really quickly Was very well packaged I would definitely recommend buying it if you mr a fan of HR
Tien responded on 11 Feb, 2026
Thank you so much for your lovely review! We’re really happy to hear that you enjoyed the mug, it truly means a lot to us and to our small business. If there’s anything we can improve or help with, please feel free to let us know. We truly appreciate your support!
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Zac on 28 Jan, 2026
1 out of 5 starsTerrible quality nothing like the photo
Tien responded on 29 Jan, 2026
Hi Customer Zac, Thank you for your feedback. We’re sorry to hear that you’re not satisfied with your order. We have tried to contact you directly to better understand the issue, but unfortunately we haven’t received a response yet. Our products are made and shipped according to the description, and customer satisfaction is very important to us. If there is any issue with the product, we are more than happy to offer support, including a replacement or a refund, in line with our shop policy. Please feel free to reply to our message so we can assist you properly. Thank you.
About LumoCraftstudio
Sales
189
On Etsy since 2025
Shop policies
Last updated on
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.