It's a simple story...
すべての商品
お知らせ
最終更新日： 2025年 08月 31日
レビュー
4.9
(707)
商品のレビュー平均
すべての評価について、最新レビュー重視の平均評価基準を採用して、この数字を計算しています。最新の体験を反映するため、評価の価値は毎年半減する仕組みとなっています。
読み込み中
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Etsy のお客さま さんのレビュー（2026年 06月 16日）
星 5 個のうち 5 個The board is absolutely beautiful and the seller kindly corrected a mistake I made in the original order! I highly recommend this seller and product!
読み込み中
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Aviana さんのレビュー（2026年 06月 3日）
星 5 個のうち 5 個Worked well with seller in adding extra details (ie retired 2026) under name. Very accommodating and quick responses. Great product
読み込み中
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Elizabeth さんのレビュー（2026年 04月 7日）
星 5 個のうち 5 個My friend loved the custom cup! The colors are so vibrant
読み込み中
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Sonya さんのレビュー（2026年 01月 17日）
星 5 個のうち 5 個My friend loved the mug
読み込み中
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Sonya さんのレビュー（2026年 01月 17日）
星 5 個のうち 5 個My friend loved the mug
読み込み中
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Gabrielle さんのレビュー（2026年 07月 2日）
星 5 個のうち 5 個Helpful and responsive seller who assisted with various questions.
読み込み中
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Rebecca さんのレビュー（2026年 07月 2日）
星 5 個のうち 5 個Birthday gift for my daughter-in-law she loved it.
読み込み中
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Valerie さんのレビュー（2026年 06月 30日）
星 5 個のうち 5 個Very nice and quick getting here.
読み込み中
MarulaTreeDesigns について
セールス
3,648
Etsy ショップ創設年： 2023
ショップメンバー
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Emm
オーナー, デザイナー
Marula Tree Designs is a women-owned small business. My creations are inspired by a blend of my global travels, personal life experiences, and my rich South African heritage. Thank you for visiting—your support is truly appreciated!
委託生産パートナー
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My professional printing partner, based in the USA, handles the production, packaging, and shipping
ワシントン州, アメリカ
I collaborate with a trusted off-site printing company to handle the printing, packaging, and shipping of my designs. This partnership allows me to focus on crafting unique designs for high-quality products while ensuring I can deliver exceptional customer service.
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Marula Tree Designs
アメリカ
Create Designs for our small business
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Printing Company B - My professional printing partner, based in the USA.
Chatsworth, カリフォルニア州
I collaborate with a trusted off-site printing company to handle the printing, packaging, and shipping of my designs. This partnership allows me to focus on crafting unique designs for high-quality products while ensuring I can deliver exceptional customer service.
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Printing Company A - My professional printing partner, based in the USA.
ウィルミントン, デラウェア州
I collaborate with a trusted off-site printing company to handle the printing, packaging, and shipping of my designs. This partnership allows me to focus on crafting unique designs for high-quality products while ensuring I can deliver exceptional customer service.
ショップポリシー
最終更新日： 2023年 09月 14日
発送
到着予定時間を確認するには、商品詳細をご覧ください。
通関手数料および輸入税
適用されるすべての通関手数料および輸入税は、お客さまのご負担となります。通関に起因する遅延について、当ショップは責任を負いません。
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Etsy はあなたのお支払い情報を安全に管理します。Etsy ショップがあなたのクレジットカード情報を受け取ることはありません。
返品＆交換
返品＆交換の可否は商品詳細をご確認ください。
キャンセル
キャンセル：不可
ご注文に関し、何か問題がございましたらセラーにお問い合わせください。
プライバシーポリシー
その他の情報
最終更新日：
2026年 04月 28日
よくある質問
Custom and personalized orders
Yes, we do accept custom as well as personalized orders on many of our products and designs. Please message us with your request.
What is your Return, Exchange & Cancellation Policy?
ALL SALES ARE FINAL!
All products are made to order. Due to the custom nature of these items, all sales are final. We do not accept returns, exchanges, or cancellations for any reason including, but not limited to, customer ordering errors, incorrect option selections, personalization details submitted by the buyer, or a change of mind after purchase.
If a return is accepted for any reason other than a verified defect or seller error, the buyer is fully responsible for all shipping costs associated with the entire transaction, including original shipping, return shipping, and any reshipment costs, if applicable. They may also be a restocking fee!
Will you adjust the price of my order if the item goes on sale?
Unfortunately, we are unable to adjust the price of an order if the item goes on sale. As a small business, we do not have the resources to accommodate such adjustments. Thank you for your understanding.
What if my package is delayed/lost in transit or stolen?
Marula Tree Designs is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen - these are all circumstances which are beyond our control.
Once we hand your item over to the shipping carrier it is their responsibility to deliver the item to you. Please contact the shipping carrier directly regarding delays or lost packages.
If you suspect mail theft, you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police department.
Pacakage arrived damaged. What do I do?
If an item breaks in shipment you MUST have photos of the item and the box/packaging and you must retain the box/packaging.
**Note that any damage must be reported to our shop within 48 hours of the package arriving!
My order did not reach me on time. Can I return it?
Sometimes there are delays in transit times across all of our shipping carriers, and THESE WILL INCREASE DURING THE HOLIDAY SEASON. We cannot guarantee that a shipment will arrive by a specific date, even if the tracking provides an estimated delivery date. We have had cases where a shipment is significantly delayed and shows as unscanned even if it was shipped. You will definitely get your shipment, but we are in no position to guarantee the timeline. We cannot refund or cancel orders if they did not reach you on time.
Please contact the shipping carrier.
Please understand, NO returns are accepted for shipping delays. We try our best to work with you but don't control shipping.
Customs
All orders shipped outside of the United States are sent with a customs declaration attached. Any customs fees, duties and handling charges, tax etc. is the responsibility of the buyer.
The above estimated shipping times are the time taken for your parcel to arrive in your country. Time to arrive to your door will depend on custom clearance. At busy times of the year, it will take longer to clear customs.
We are not responsible for delays in customs.
Please understand, NO returns are accepted for customs delays. We try our best to work with you but don't control customs.
What is the processing time for my order?
Please allow 3-7 business days for processing, printing and the preparation for shipment of all orders.
Please note: this is not the same as shipping time that was shown during the checkout process!
Tumbler and glass can orders 📦PRODUCTION & SHIPPING
🟢Order Production: 3-5 Business Days (excluding Saturday and Sunday)
🟢Standard Shipping: 3-5 Business Days After Production Time (excl. Saturday and Sunday)
🟢Expedited Shipping Upgrade: 2-3 Business Days After Production Time (excl. Saturday and Sunday)