MatrisHomeEngland

Thank you for your feedback. I'm sorry to hear the item didn’t meet your expectations. We do our best to provide accurate descriptions and clear photos so customers know exactly what to expect. Everything listed is genuine, and we’re always transparent with our products. That said, we understand everyone may have different expectations, and we’re sorry we couldn’t meet yours this time.

Dear Sir, We shipped your product on time as promised. However, the courier was unable to reach you and attempted to contact you three times without receiving a response. As a result, the package was returned to us. Please note that this situation was not due to any delay on our part, as we dispatched your order promptly. We have not yet received the returned item. Once it is returned to us, we will proceed with your refund.

Thank you so much for your kind words! We're thrilled to hear that you love the blanket. 😊 Your support means the world to us. Enjoy in your good days. Matris Home England

We're thrilled that you like your tea towels! Enjoy them on all your good days! Matris Home England