ModernWallArchive

At Modern Wall Archive, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used, shared, and protected when you purchase from or communicate with our shop on Etsy.

By using our Etsy shop, you agree to the practices described in this policy.
1. Information We Collect

1.1 Personal Information
When you place an order or contact us through Etsy, we may collect personal information such as your name, email address, shipping address, billing details, and phone number. We only collect information that is necessary to process your order and provide customer support.

1.2 Order Information
To fulfil your order, we collect details related to the product you purchase, including artwork selection, size, and any other order-specific information.

1.3 Etsy Platform Information
We receive information from Etsy as part of operating our shop, such as your Etsy username, order history, and messages exchanged through the Etsy platform.

2. How We Use Your Information

2.1 Order Processing and Fulfilment
We use your information to process, produce, and ship your order through our print-on-demand partners. This includes communicating with you about order status, shipping updates, and customer service inquiries.

2.2 Communication
We may contact you through Etsy messages or email to respond to questions, resolve issues, or provide important information about your order.
We do not use your personal information for unsolicited marketing outside of Etsy.

3. Information Sharing

3.1 Etsy
As an Etsy seller, we share necessary information with Etsy to process payments, manage orders, and provide customer support, in accordance with Etsy’s policies.

3.2 Service Providers
We work with trusted third-party service providers, such as print-on-demand production partners and shipping carriers, to fulfil orders. These providers receive only the information necessary to perform their services and are required to protect your data.

3.3 Legal Requirements
We may disclose personal information if required to do so by law, regulation, or legal request, or if necessary to protect our rights, customers, or business.

4. Data Security
We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. While we follow best practices to safeguard data, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.

5. Third-Party Platforms
Our shop operates on Etsy.com, which has its own privacy policies and practices. We are not responsible for Etsy’s privacy practices and encourage you to review Etsy’s Privacy Policy for more information.

6. Data Retention
We retain your personal information only for as long as necessary to fulfil orders, provide customer support, and comply with legal or regulatory obligations.

7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or Etsy’s requirements. Any updates will be posted in our Etsy shop.

8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us through Etsy’s messaging system.