MoniqueLaserDesign

Privacy Policy — MoniqueLaserDesign

This Privacy Policy describes how and when I collect, use, and share your personal information when you place an order through MoniqueLaserDesign on Etsy. It does not apply to the practices of Etsy or other third parties I don't own or control.

• Information I collect
To fulfil your order, you provide certain information, such as your name, email address, postal address, phone number (used for shipping and delivery updates), payment information, and the details needed to personalize your product (for example the names, text, logo, or payment/QR information to be added to your sign). You may also provide additional information if you contact me directly about a custom order.

• Why I need it and how I use it
I rely on the following legal bases to collect and use your information:
- To fulfil our contract with you — making and delivering your order, communicating with you, and resolving any issues.
- To comply with legal obligations, such as tax and accounting requirements.
- With your consent, which you can withdraw at any time (for example, for any marketing messages).
- For my legitimate interests, where not overridden by your rights — such as preventing fraud and keeping accurate records.

• Information sharing and disclosure
I share your information only as needed to provide my services and comply with the law, including with:
- Etsy, which powers the marketplace.
- Service providers who help me run my shop, such as payment processors and shipping carriers (e.g. FedEx), so your order can be produced and delivered. The information shared for shipping includes your name, delivery address, email address, and phone number.
- Authorities or other parties where required by law or to protect legal rights.

• Transfers outside the EU
Your order is produced in the EU, and for EU customers it is shipped within the EU. To arrange delivery and provide tracking, I share the details needed for shipping — your name, delivery address, email address, and phone number — with my shipping carrier. I use FedEx, which is part of a US-based group, so some of this information may be processed outside the EU. For orders shipped outside the EU (such as to the United States), your information is necessarily transferred to that destination country in order to deliver your order. Where personal data is transferred outside the EU, I rely on appropriate safeguards, such as Standard Contractual Clauses or other transfer mechanisms approved under EU data protection law.

• Data retention
I keep your personal information only as long as necessary to provide my services and as described here, and to comply with legal obligations (such as tax records), resolve disputes, and enforce my agreements.

• Your rights
If you are in the EU, you have the right to access, correct, update, or erase your personal information, and to object to or restrict how I process it, as well as the right to data portability. To exercise any of these, contact me at moniquepaperart21@gmail.com. You also have the right to lodge a complaint with your local data protection authority — in Romania, this is the National Supervisory Authority for Personal Data Processing (ANSPDCP).

• How to contact me
For any privacy questions or to exercise your rights, contact me at moniquepaperart21@gmail.com or through Etsy Messages.