Notactive12

Never received item and no communication from seller

SCAM! I waited for this item for far longer than intended. When it arrived it had shipping labels from East Asia. It was packaged in nothing more than an envelope and was completely flattened. The "leather" (plastic) band was creased. The hat is nothing more than fabric covered cardboard. I contacted the seller and got no answer. I escalated to Etsy and they offered a refund. DO NOT BUY.

No response from seller and I never received my parcel

Item never arrived. Attempting to get refund.

This product does not come from BC. Someone might be sitting in an office there but the product clearly comes from a non fair trade country. The quality is like cardboard and worth $5-10 at most. The stitching was completely off on the back as well as if the item was from a mass production line. The hat came damaged because the packaging was a light plastic that looked like it came straight from whatever factory it came out of. Had it of come in cardboard which is better for the environment, maybe it wouldn’t have been damaged. Even if this item wasn’t damage and defective, I would not wear it. The coloring is not like felt it’s almost shimmery and like I said looks like cardboard. The only reason why I’m giving 2 stars for customer service is because they gave me a refund… Be warned.

Unfortunately, the product is not a handmade product but regular mass-produced goods and does not seem worth the purchase price to me - pure and bad synthetic of the hat... keep away from fire at all costs. Ribbon possibly handmade... difficult to assess. Packaging also insufficient for a hat and finally arrived damaged. Big problems getting in touch, ended up being ghosted and had to get help from Etsy support as the store has been put down in the meantime.