OneLoveMetals

If the item you ordered arrives damaged or is less than what you expected, Please don't leave feedback on your order until you allow us to respond to your issue.

SALES ARE FINAL
Sorry, items are personalized, on sale, made to order, with high cost to fabricate and ship.

CANCELLATIONS
I do not accept cancellations. I can't cancel orders for any reason, as orders are processed and sent to fabrication quickly.

DESIGN FEE
A design fee of $60- is retained on any order we mutually agree to mark complete after design work starts, but before fabrication.

DAMAGED ITEM
If you received your item damaged, please contact me within 3 business days. Submit photos and keep packaging to show proof of damage, for replacement via insurance, not refund.

When it ships, I will email you shipping and/or tracking information, so you know when to expect your big box from One Love Metals!

We work hard to pack our metal art very carefully using professional packing materials. We insure our packages because we want everything to be perfect for our awesome customers!

Each piece will have hand polished swirl or texture marks in the metal. These marks help to reflect the light in interesting ways. Every piece is different and reflects the light differently. Some have more swirls, others have less than the photos.

Please contact us with any questions, comments, or concerns. We love your feedback and strive to provide our customers with a fantastic experience! We really do want to change the world and spread happiness through love and art!

One Love Metals is a small family business, and I strive to give you the very best products, designed for YOU with LOVE.

As a small business with many demands, I can not always take on requests for custom design projects. Some projects are not suitable for metal art, others require too much time to design to be able to justify the amount of work prior to customer purchase. For these projects, custom design time is available for $60- an hour.

I am working hard to optimize the customer experience so I can provide wonderful design and custom metal art at an affordable price. To keep customer costs down, on some projects design previews are not available unless purchased separately. Please read listing descriptions. Thank you for the love!

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We work on a first come, first served priority. If your deadline is shorter than the standard turnaround in the listing, I will ask you to add a RUSH charge of $50.00 or more, depending on your timeframe. Please message us your deadline BEFORE you submit payment. Thank you!

We LOVE getting photos of our customers! Your One Love Metals metal art totally rocks and so do you! Take a million pictures of your art on display and send them to us. THANK YOU for letting us be a part of your family!

We use metal, not MDF (fibreboard), not fake wood, not pressed wood (particle board), not acrylic or other plastic, but real, shiny metal... We currently prefer aluminum because it is beautiful and light weight yet affordable, it never rusts, it can be installed indoors or outdoors.

Metal is stable and safe and NOT going to outgas dangerous chemicals in your home like other materials do. MDF outgasses formaldehyde. We do not want that in our home or yours. I work hard to ensure our designs, manufacturing process, and metal art are healthy for our customers and environmentally friendly.

Many designs are now available in steel and Birch plywood. Now more customers can enjoy our beautiful wall art, at a more affordable price point. xo

Thanks for visiting One Love Metals!

I specialize in custom names, nursery names, wedding name signs, monograms, extra large monogram letters, personalized gifts, metal signs, wood signs, metal words, door wreaths, and custom wall art decor. Please take a moment to look through my shop and find something that fits your style. If there is a certain item you want, but don't see it, send me a message and I will consider adding your idea to my shop as a regular listing.

xo,
Michelle Hamilton
One Love Metals