Last updated: May 15, 2025
This Privacy Policy explains how Pearl Botanicals, LLC (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website, use our services, make a purchase from pearlbotanicals.com, or otherwise interact with us (collectively, the “Services”). By using our Services, you agree to the practices described in this policy. If you do not agree, please do not use our Services.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we do, we will update the “Last updated” date and post the revised version on our website.
To provide our Services, we collect personal information from a variety of sources depending on how you interact with us. This may include information you provide directly, information collected automatically through your use of the website, and information obtained from third parties such as service providers and partners.
When you interact with our Services, you may provide personal information such as your name, address, phone number, email address, billing and shipping details, payment confirmation, account login details, and any information you include when contacting customer support. Some features of our Services may require this information to function properly, and choosing not to provide it may limit your ability to use certain features.
We also automatically collect certain information about your interaction with our website, including your IP address, device type, browser information, network connection, and how you navigate and use our Services. This information is collected using cookies and similar technologies to help improve your experience and better understand how our Services are used.
In some cases, we receive personal information from third parties. This may include service providers such as Shopify, payment processors who handle your payment details, and marketing or analytics partners who help us understand user behavior and improve our offerings. Any information obtained from third parties is handled in accordance with this Privacy Policy.
We use your personal information to provide and improve our Services, process and fulfill orders, communicate with you about your purchases or account, and provide customer support. We may also use your information to send marketing communications, personalize your experience, and display relevant advertisements. Additionally, we use personal information to detect and prevent fraud, comply with legal obligations, and protect our business and customers.
We use cookies and similar technologies to operate and improve our website, remember your preferences, and analyze how users interact with our Services. You can adjust your browser settings to manage or disable cookies; however, doing so may affect the functionality of certain features. Our website also recognizes Global Privacy Control (GPC) signals, which allow you to opt out of certain data sharing and targeted advertising.
We may share your personal information with trusted third parties to support our business operations. This includes service providers who assist with payment processing, data analytics, shipping, fulfillment, customer support, and website hosting. We may also share information with business and marketing partners to provide services and deliver relevant advertising, as well as with affiliates within our organization. In certain situations, we may share information to comply with legal obligations, enforce our policies, or protect our rights.
In the past 12 months, we have disclosed categories of personal information such as contact details, account and order information, purchase history, usage data, and general location data derived from IP addresses. These disclosures were made to service providers, business partners, and affiliates to fulfill orders, improve our Services, and support marketing activities. We may also share limited personal information, such as your name, email address, phone number, purchase history, and usage data, with marketing partners to support advertising and promotional efforts, as permitted by law. We do not use or disclose sensitive personal information without your consent or for the purpose of inferring personal characteristics.
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those third-party sites, and we encourage you to review their policies before providing any personal information.
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16. If we become aware that such information has been collected, we will take steps to delete it.
We take reasonable measures to protect your personal information; however, no method of transmission or storage is completely secure. We cannot guarantee absolute security, and we encourage you to avoid sharing sensitive information through unsecured channels. We retain your personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Depending on your location, you may have certain rights regarding your personal information. These may include the right to access, correct, or delete your information, request a copy of your data, restrict or object to processing, withdraw consent, or opt out of marketing communications. You may also have the right to appeal a decision regarding your request. To exercise any of these rights, you may contact us using the information provided below. We may need to verify your identity before processing your request, and we will respond in accordance with applicable laws.
If you have concerns or complaints about how your personal information is handled, you may contact us directly. If you are not satisfied with our response, you may have the right to contact your local data protection authority.
If you are accessing our Services from outside your country, please note that your information may be transferred to and processed in other countries, including by service providers and partners. Where required, we use appropriate safeguards to protect your information during these transfers.
If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise your rights, you may contact us at info@pearlbotanicals.com or by phone at 813-629-3378.
