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Reviews
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Etsy buyer on 30 Mar, 2026
5 out of 5 starsThese came out better than expected as gifts for my bridesmaids.
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Ashley on 30 Mar, 2026
5 out of 5 starsThese dog collars are well made. They fit my dogs well and they don’t bother them.
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Lindsey on 30 Mar, 2026
5 out of 5 starsBeautiful and exactly as pictured! Perfect addition to our favors table for our wedding! :)
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Etsy buyer on 31 Mar, 2026
4 out of 5 starsI wish I would have gotten a proof before it being shipped.
About PersonalizationLab
Shop members
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Scarlett Bloom
Owner
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Robert
Customer Service
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Nancy
Customer Service
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 6 hours of purchase
More information
Frequently asked questions
How can I contact for fastest response?
You can use either Etsy Message system or email.
Contact email: etsy@personalizationlab.com
Contact number: +1 (323) 333-0504
My product delivered but it has typo on it. What should I do?
Please contact us via the Etsy message system. If we made a mistake we will send you a replacement without any additional cost.
If you provided a wrong customization (made a typo or autocorrected by phone) we can still send you a replacement but we may apply an additional charge (shipping cost+product cost).
Please double-check your customization details at the checkout before completing transactions. We will customize your order exactly what you provided.
Gift wrapping and packaging
I am sorry, we don't provide gift wrapping and packaging. But we can add a small gift note on the label. For Example: "Gift From Scarlett".
Please contact us right after placing your order to add that gift note. Please don't request a gift note via "Note to the Seller" section at the checkout
My order returned to the sender. What should I do?
Please contact us via the Etsy message system. If the problem is caused by the shipping service we will send you a replacement right away.
If you provided a wrong shipping address ( wrong apt. number, missing apt. number, invalid address, etc.) we can still send you a replacement. But we may ask for an additional shipping charge for the replacement.
If you forgot to change the shipping address at the checkout please contact us immediately. If we haven't shipped your order yet we can update the shipping address.