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Last updated on 17 Apr, 2024
Reviews
4.8
(103221)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Genevieve on 18 Sept, 2026
5 out of 5 starsEverything came out perfect! My husband really loved this as a gift and he can’t wait to put it in his car.
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Ethan on 19 Sept, 2026
5 out of 5 starsGreat addition for our wedding ceremony. Quality item and the personalization was crisp.
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laura on 19 Sept, 2026
5 out of 5 starsThis is our second one! We had first collar for 3 years. Just faded so replaced. Very well made.
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Heather on 19 Sept, 2026
4 out of 5 starsPurchased 35” in black. Overall, a decent name sign and looks good in nursery. Satisfied with product. Color: The black coloring isn’t as expected. It has hints of white vs being solid black. The black used also not a solid black. Has a lighter tint. From a distance, not as noticeable but close up very clear. Quality: Thin piece of wood material. Will not stick out far from wall. Delivery: Product was extremely well packaged and delivered on time. Letters: Due to name we purchased for, some letters have odd spacing that make them show more closely together than expected. Option to preview name with chosen text style would be great. Didn’t engage with customer service.
About PersonalizationLab
Sales
534,564
On Etsy since 2017
Shop members
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Scarlett Bloom
Owner
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Robert
Customer Service
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Nancy
Customer Service
Shop policies
Last updated on 16 Nov, 2023
Delivery
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 6 hours of purchase
More information
Last updated on
17 Dec, 2025
Frequently asked questions
How can I contact for fastest response?
You can use either Etsy Message system or email.
Contact email: etsy@personalizationlab.com
Contact number: +1 (323) 333-0504
My product delivered but it has typo on it. What should I do?
Please contact us via the Etsy message system. If we made a mistake we will send you a replacement without any additional cost.
If you provided a wrong customization (made a typo or autocorrected by phone) we can still send you a replacement but we may apply an additional charge (shipping cost+product cost).
Please double-check your customization details at the checkout before completing transactions. We will customize your order exactly what you provided.
Gift wrapping and packaging
I am sorry, we don't provide gift wrapping and packaging. But we can add a small gift note on the label. For Example: "Gift From Scarlett".
Please contact us right after placing your order to add that gift note. Please don't request a gift note via "Note to the Seller" section at the checkout
My order returned to the sender. What should I do?
Please contact us via the Etsy message system. If the problem is caused by the shipping service we will send you a replacement right away.
If you provided a wrong shipping address ( wrong apt. number, missing apt. number, invalid address, etc.) we can still send you a replacement. But we may ask for an additional shipping charge for the replacement.
If you forgot to change the shipping address at the checkout please contact us immediately. If we haven't shipped your order yet we can update the shipping address.