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About RubyCrafted
Shop policies
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Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
Sizing details
If you are unsure about the size of any item, please feel free to ask before purchase
Wholesale availability
We can offer alternate quantities, please feel free to drop us a line
If we don't deliver to your location
Please contact us to discuss your requirements
How long will my order take to deliver?
We usually ship within 1-2 days, and items then take 2-3 working days to arrive with Evri postable
What is your GDPR and Privacy Policy?
Information we collect
To fulfil your order, you must provide us with certain information (which you authorised Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order).
Data Retention
We retain your personal information only for as long as necessary to provide you with our services as described above. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years.