RustyKobold

At The Rusty Kobold, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how and when we collect, use, and share your information when you purchase from us, contact us, or use our services through Etsy.com or related sites.

1. Information We Collect
To fulfill your order, you provide us with certain personal information (which Etsy authorizes us to receive), such as your name, email address, postal address, and order information. You may also choose to provide additional information if you contact us directly for custom orders or questions.

2. How We Use Your Information
We rely on several legal bases under GDPR to collect and use your information, including:

To fulfill your order, provide customer service, and resolve disputes.

3. Sharing Your Information
We share your personal information only when necessary and with trusted parties:

Etsy: To provide our services and comply with Etsy’s policies.

Shipping providers: To deliver your orders.

Legal authorities: When required by law or to protect our rights.

4. How Long We Keep Your Information
We keep your personal data only as long as necessary for our business operations and legal obligations, typically up to 4 years for tax and accounting purposes.

6. Your Rights
If you are an EU resident, you have rights regarding your personal data:

Access your data and receive a copy.

Request correction, restriction, or deletion of your data.

Object to certain processing, including marketing communications.

Lodge a complaint with your local data protection authority if you believe your rights are violated.

7. Marketing Communications
We only send marketing emails if you have explicitly consented. You can unsubscribe or opt out at any time.

8. How to Contact Us
If you have any questions or requests regarding your personal data, please contact us at:

Email: contact@rustykobold.com