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Etsy buyer on 22 Jun, 2025
1 out of 5 starsHorrible customer service when my item did not arrive when it said it was delivered. They were not willing to call or chase down the product and told me to do it myself. It finally arrived 1 week after I called nonstop and complained. The top is much smaller than the size reported with no space for an evens thin bra. The bottom was straight. Th this whole outfit was Almost like it was made for someone without breast or bottom. I had to take it to an alteration shop. With the horrible and rude customer service alone, I would not buy from this place again. There are plenty of other Thai stores with much better service and better quality clothing made for actual women. Wish I could return it and I would if my event was not this weekend. Message me for screenshots if you want to see the poor service comments and clothes.
Simone LL responded on 23 Jun, 2025
Why did you call me rude when I used the same manners as yours? I have zero tolerance to entitled customers. You accused me of giving a tracking number that didn't exist on USPS when you never checked the update properly yourself. Also, you were throwing tantrums and asked for a refund again and again. And it's the fact that I have to go through the process of filling out the form at Thailand post to investigate the case. And my shop doesn't locate or operate in the US. If there is a problem, I can only send e-mail through the website or through Thailand post because I have no local contact. And as for the clothes, there were pads on the top. The clothes are made in Thailand, of course, it's Asian size. The top also has pads if you don't want to wear bras. Message me for screenshot.
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Linda on 29 Jan, 2025
5 out of 5 starsGood quality dress and a responsive customer service. First the seller promptly replies to any questions I had about the product in which I appreciated. Next, the dress exceeded my expectation as it is well made and fully lined for both blouse and skirt. The fabric is soft and not too thin. The off-the-shoulder blouse also has a non-skid trimming along the collar to prevent slipping. The outfit also came with a bejeweled pendent and a pearl belt (OK quality accessory but pretty). Overall, the skirt and blouse fits me comfortably well, although the sleeve of the blouse is a tad long and big for my arms. For reference, I am 5'1 and 130 pounds and I ordered the size Large. I am usually a Medium but clothing in Asia tends to run smaller so I would size up in case. Ordered 1/10, shipped 1/21 and received in CA,USA on 1/29.
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