StudioLavinia

This privacy policy describes how and when I collect, use and share data when you make a purchase, contact me or use any of my services through Etsy.com or any related sites and services.

This privacy policy is not applicable to third party practices that I do not own or which I do not control, including Etsy or third party services that you reach through Etsy. You can read Etsy's privacy policy to learn how Etsy handles privacy.

1. Personal data that I collect
To make a purchase from my shop, you are required to send me some details like your name, e-mail address, postal address, payment details and the details of the product you purchased. You have given Etsy permission to share this with me. If you contact me directly, for instance when you order a custom made product, you can choose to share additional personal information with me.

2. Why I need your details and how I use them
I rely on a few legal bases to collect, use and share your details, like:
when needed, to provide services, lik when I use your details to complete your order, to settle disputes or to provide customer care;
when you have given your explicit permission, which you can withdraw at any moment, like when you sign up for my mailing list;
when needed, to comply with a legal obligation or when it comes to legal action, like saving details of your purchase for tax law; and as far as needed for the purpose of my legitimate interests, if these legitimate interests are not overruled by your rights or interests, like 1) providing or improving my services. I use your details to provide services requested by you and in my legitimate interest to improve my services; and 2) Complying with Etsy's Sales policy and the User Agreement. I use your details if needed to comply with commitments under Etsy's Sales policy and User Agreement.

3. Data exchange and publication
My customer's details are important for my company. I only share your personal details for specific purposes and in very specific situations, as following:
Etsy. I share data with Etsy when needed to provide my services and to comply with my commitments as described in Etsy's Sales policy and User Agreement.;
Service providers. I work with trusted third parties to carry out certain functions and to deliver services to my shop, like postal deliverers. I will share your details with these third parties, but only to the extent needed to provide these services.
Company transactions. If I sell my company or make a merger, I can reveal your details as part of the transaction, but only as far as is legally allowed.
Complying to laws. I can collect, use, save and share your details when I think it is necessary to (a) react to a legal process or to government investigations; (b) complying to my agreements, conditions and policy; (c) to prevent, investigate and handle fraud and other illegal activities, security or technical problems; or (d) to protect the rights, ownership and security of my customers or others.

4. Data storage
I save your personal data only for the period that it is needed to provide my services and as described in my privacy policy. I can, however, be liable to save this information to comply with legal obligations, to settle disputes and to maintain my agreements. In general I will save your data for as long as 4 years.

5. Transfer of personal data outside of the EU
I can save and process your data through third party hosting services in the US and other areas of justice. This means that it can happen that I transfer your personal information to an are of justice with other data protection and government supervision laws than yours. If I am required to transfer your personal information outside of the EU, I trust Privacy Shield as the legal base for this transfer, because Google Cloud is Privacy Shield certified.

6. Your rights
If you live in certain areas, including the EU, you have a couple of right considering your personal information. Although some of these right are generally applied, some rights are applicable only to certain and limited cases. I will describe the rights here:
Access. You possibly have the right to access and receive a copy of your personal details that I have. You can contact me through the details below.
Edit, limit, delete. You possibly have the right to edit your personal details, limit my use of them, or to delete them. If there are no unusual circumstances (like where I have to save details for legal reasons) I will delete your personal details upon request.
Objection. You can object to (i) my use of some of your details based on legal interests and (ii) receiving marketing messages after explicitly agreeing to receive them. In theses cases I will delete your personal details, except when I have pressing and legitimate reasons to continue with using the information or if it is required legally.
Complaints. If you live in the EU and want to express your worries about my use of your personal details (and other possible right that you have), you have the right to do this with your local authority of privacy protection.

How you can contact me
In the context of the EU-legislation considering data protection, I, Lavinia Suij, am the data administrator of your personal details. If you have any questions or worries, you can contact me at laviniasuij@gmail.com.