SunlitCreationsSP

**Privacy Policy for TheSunlitGrove on Etsy**

Effective Date: March 16, 2025

At The Sunlit Grove ("we," "our," or "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our shop on Etsy, where we sell candles and fiber art.

Please read this Privacy Policy carefully to understand how we handle your personal data.

1. **Information We Collect**

We collect personal information in the following ways:

**a. Information You Provide:**
When you make a purchase, send us a message, or create an account with us on Etsy, we may collect the following information:
- Name
- Email address
- Shipping address
- Billing address (if applicable)
- Phone number
- Payment information (credit card details processed securely by Etsy's payment processor, we personally do not see your card information)
- Order history and preferences
- Reviews and messages to us

**b. Information Collected Automatically:**
Etsy may automatically collect certain information when you visit our shop, such as:
- IP address
- Device and browser information
- Pages you viewed
- Time and date of your visit
- Referring website or link

Etsy uses cookies and similar technologies to collect this information. You can manage your cookie preferences through your browser settings.

2. **How We Use Your Information**

We use your personal information for the following purposes:
- To process and fulfill your orders
- To communicate with you regarding your order, including shipping updates and customer service inquiries
- To improve our shop and services
- To send promotional emails (only if you have opted in)
- To comply with legal obligations

**Marketing Communications:** If you opt in, we may send you promotional emails about new products, sales, or updates. You can opt-out of these emails at any time by clicking the "unsubscribe" link in the email or contacting us directly.

3. **How We Share Your Information**

We do not sell your personal information. However, we may share your information in the following circumstances:

- **Etsy Services:** By using Etsy, you agree to Etsy's privacy policy, which governs how Etsy handles your data. We rely on Etsy's platform to process payments, manage orders, and interact with customers. Etsy may share your information with us to fulfill orders, resolve disputes, or comply with legal obligations.

- **Service Providers:** We may share your personal information with third-party service providers who assist with order fulfillment (such as shipping companies), payment processing, and customer service. These third parties are obligated to protect your data and use it only for the specific services they provide to us.

- **Legal Requirements:** We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.

- **Business Transfers:** In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction.

4. **Security of Your Information**

We take reasonable precautions to protect your personal information, including using secure payment processing and following industry standards for safeguarding data. However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. **Your Rights and Choices**

As a customer, you have certain rights regarding your personal information:

**a. Access and Update Your Information:** You can access and update your personal information by logging into your Etsy account or contacting us directly.

**b. Opt-Out of Marketing Communications:** You can unsubscribe from promotional emails at any time by clicking the "unsubscribe" link in any email you receive or by contacting us directly.

**c. Do Not Track:** Etsy does not currently respond to "Do Not Track" signals from your browser.

**d. Deletion of Personal Information:** If you wish to request the deletion of your personal information, please contact us. Note that we may need to retain certain information for legal or business purposes.

6. **Children's Privacy**

Our Etsy shop and products are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

7. **California Privacy Rights (CCPA)**

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including:

- The right to request the categories of personal information we collect, the purposes for which we use it, and the categories of third parties with whom we share it.
- The right to request the deletion of your personal information.
- The right to opt-out of the sale of your personal information (if applicable).

To exercise these rights, please contact us via Etsy's messaging system or at thesunlitgrove@gmail.com. We will respond to your request within the time frame required by law.

8. **Changes to This Privacy Policy**

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our Etsy shop and update the "Effective Date" at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. **Contact Us**

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us through Etsy messaging or at:

The Sunlit Grove
TheSunlitGrove
thesunlitgrove@gmail.com

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This Privacy Policy is intended to comply with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and the Children’s Online Privacy Protection Act (COPPA), where applicable. Be sure to customize the placeholders with your business details and review this policy with legal counsel to ensure full compliance with any other local, state, or federal laws that may apply to your business.