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Reseñas
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Comprador de Etsy el 23 jun 2026
5 de 5 estrellasI finally received my item, while it was well crafted the follow up customer service and shipping was not ideal. When I first contacted the seller regarding my questions, the responses were quick and informative. I placed my order and when the shipping information was finally available it was scheduled to arrive by June 15th. I attempted to track my package, but tracking information was not available. after number days. I contacted the seller to see if they could find any tracking information. After several days the shipper, SpeedX finally updated the tracking information. I tracked the package and it finally arrived today. I never had any follow up customer service from the seller regarding my issue with the shipping.
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Montree sangam respondió el 23 jun 2026
Thank you for taking the time to share your feedback. I'm very glad to hear that you were happy with the craftsmanship of your item. However, I sincerely apologize for the frustration caused by the shipping delays and the lack of follow-up communication regarding your tracking concerns. We understand how important it is to receive timely updates, especially when tracking information is delayed. While the tracking updates were dependent on the carrier, I should have done a better job of following up with you throughout the process. Thank you for your patience and understanding. Your feedback is valuable and will help us improve both our communication and customer service moving forward. Wishing you all the best, and thank you again for your order.💛
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Pixie el 9 jun 2026
5 de 5 estrellasThis is such a beautiful memorial for our belated Husky, 40cm was a perfect size for a potted plant in his memory. Really appreciated being able to use the word “Garden” in place of life years. Thank you
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Montree sangam respondió el 9 jun 2026
Thank you again for your support. Wishing you many peaceful moments remembering your beautiful boy. 💛
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K el 2 jun 2026
5 de 5 estrellasTal como se describe, estoy muy contenta porque es un regalo para una amiga. Gracias.
Presentación TallowTrace
Miembros de la tienda
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Montree Sangam
Propietario, Creador, Fotógrafo
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Margo Fleming
Diseñador, Laser Cutting Operator, Ayudante
Políticas de la tienda
Envío
Aranceles y derechos de aduana
Opciones de pago
Cambios y devoluciones
Cancelaciones
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Solicita una cancelación en el plazo de: 6 horas tras la compra