ThatOneEvent

This Privacy Policy describes how and when ThatOneEvent (“we”, “us”, “our”) collects, uses, and shares information when you purchase an item from ThatOneEvent (https://www.etsy.com/shop/ThatOneEvent), contact us, or otherwise use our services through Etsy.com or its related sites and services.
By purchasing an item from ThatOneEvent or otherwise interacting with ThatOneEvent, you confirm that you have read, understood, and agree to be bound by all terms of this Privacy Policy. If you do not agree, you must leave ThatOneEvent immediately.
We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the page.
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third-party services you access through Etsy or ThatOneEvent. You can reference the Etsy Privacy Policy to learn more about Etsy’s privacy practices.
Additionally, we will make every reasonable effort to inform you when we interact with third parties regarding your information. However, you are responsible for reviewing, understanding, and agreeing to any third-party privacy policies.

Information We Collect
To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide), such as:
Your name
Email address
Postal address
Payment information
Details of the product you are ordering
You may also choose to provide additional personal information if you contact us directly.

Why We Need Your Information and How We Use It
We collect, use, and share your information in several legally permissible ways, including:
To provide our services (fulfilling orders, customer support, resolving disputes)
With your consent, such as when signing up for our mailing list
For legal compliance, such as tax record-keeping
For our legitimate interests, such as:
Improving our services
Complying with Etsy’s Seller Policy and Terms of Use

Information Sharing and Disclosure
Protecting our customers’ personal information is extremely important to our business. We share your information only in the following cases:
1. With Etsy
We share your information with Etsy as necessary to provide our services and comply with Etsy’s Seller Policy and Terms of Use.
2. In Compliance with Laws
We may collect, use, retain, and share your information if we have a good faith belief that doing so is reasonably necessary to:
Respond to legal processes or government requests
Perform legal obligations required by law
Prevent, investigate, and address fraud, illegal activity, security, or technical issues
Protect the rights, property, and safety of our customers or others
3. In the Event of a Business Transfer
If we sell or merge our business, we may disclose your information as part of that transaction, but only to the extent permitted by law.

How Long We Store Your Information
We retain your personal information only for as long as necessary to provide you with our services, comply with legal and regulatory obligations, resolve disputes, and enforce agreements.
We generally keep your data for four (4) years, but this may vary depending on legal requirements.

Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, your personal information may be transferred to a country with different data protection and surveillance laws.
If we transfer your information outside the EU, we rely on trusted platforms that comply with international data protection standards, such as Etsy’s own infrastructure.

Your Rights
If you reside in certain territories, including the EU, UK, or other regions with data protection laws, you have the following rights regarding your personal information:
Right to Access: You may request a copy of the personal data we hold about you.
Right to Modify or Delete: You may request that we modify, restrict, or delete your personal information (except in cases where we are legally required to retain it).
Right to Object: You may object to our processing of your data for legitimate interests.
Right to Complain: If you believe we are misusing your data, you may file a complaint with your local data protection authority.

EU Right of Withdrawal
Under EU law, buyers typically have the right to cancel or return an order within 14 days of delivery. As our products are printed on demand, we only accept returns under certain conditions:
We do not accept cancellations. All items are made to order and production may begin immediately after purchase.
Returns are accepted within 14 days of delivery.
Custom/personalized items may not be eligible for return unless defective.
Please contact us if you have any concerns or issues with your order.

How to Contact Us
If you have any privacy-related concerns, you may contact us through Etsy messages:
https://www.etsy.com/shop/ThatOneEvent
For legal purposes, I, Tommy Eriksson am the data controller of your personal information. If required by law, I will provide my full contact details privately upon request.