TheBeaLine

Detailed care information can be found at my website here: https://www.thebealine.com/pages/jewelry-care-repairs

Each item is handmade to order and will have an estimated production time in the details of the individual listing. Ready to ship items will generally ship within 3 days of purchase, and the remaining items in my shop generally ship within 2-3 weeks of purchase. These are estimates and production time may vary depending on holidays, sales, etcetera. If you need an item by a specific date, please reach out to me directly and I will do my best to accommodate you.

Yes! Because each piece of jewelry is made to order you, you will not receive the gemstone featured in the photos of each item. For gemstones with lots of variation like Oregon sunstone, tourmalinated quartz, moss agate, golden rutilated quartz, fire quartz, moonstone and labradorite, I'm happy to send a photo of the available gemstones in my collection for you to choose from. Please send me an email or leave a note at checkout that you'd like to choose your gem!

If you don’t know your ring size I highly recommend either visiting a local jewelry shop to have your finger professionally sized, or ordering an inexpensive ring sizer and following the instructions to determine your ring size. My rings are offered in US sizing, so if you need help converting your ring size from an international size please reach out. Because each of my rings are made to order and non-returnable, it’s important to order the correct size. I offer ring resizing for a fee, but not all of my rings are able to be resized, so please reach out before placing an order if this is a concern.

My designs are created using recycled metal, and I source ethically mined gemstones at every opportunity. Colored gemstones are difficult to trace, but as consumers become more informed and have made the call for more transparency, this is slowly changing. I am proud to offer American mined gemstones that are fairly and ethically mined including Oregon sunstones, Arizona peridot and Montana sapphires. My salt and pepper diamonds, lab grown diamonds and moissanite are also ethically sourced.

Thanks for caring! Long term sustainability is important to me as a business owner and as a citizen of the Earth.

Each piece of jewelry is made locally in Los Angeles by individuals earning a living wage, and because my designs are made to order, I am helping to eliminate waste created by overproduction in the fashion industry. Similarly, by using fine materials and classic designs, my jewelry is made to last a lifetime, not just a season.

The packaging used for all of my shipments is made of at least 95% recycled materials and is recyclable or compostable.

For domestic orders, the shipping carton is a small, plain brown box without any information on the outside of the box other than my name and return address. This is to prevent theft and allow for surprise gifting. International orders are required to declare the value and description of the contents of the package for customs and this information will be visible on the outer packaging.

Inside the box your order will be carefully wrapped by tissue paper, and your jewelry will be inside of a white jewelry box rose gold foil logo. Each order also includes a branded notepad and writing pen. If you do not want these gifts with purchase please make a note at checkout. You can also add a handwritten gift note by leaving a note at checkout.

Because each piece of jewelry sold in my shop is made directly to order, I do not offer cancellations, returns or exchanges. If you have any questions or hesitations about placing an order, please feel free to reach out to me for assistance at info@thebealine.com. Please double check your order closely, and if you need to make any changes to your order please reach out within 24 hours of placing your order. If you receive your order and have any issues, please reach out immediately for assistance.

Generally I can make small changes to my designs like using a different gemstone, changing the size of the gemstones, widening a band, using an alternate metal (18k gold, platinum), adding engraving, adding additional gemstones, making a necklace in a specific length, making a ring in a larger or smaller size than regularly offered, etcetera. There is sometimes a fee for these changes that is determined on a case by case basis depending upon the changes you need.

Yes! I have an extensive gallery of past custom projects at the link below and am available to answer any questions you might have via message or email at info@thebealine.com
https://www.thebealine.com/pages/custom-jewelry-design