ThreadMyPet

Privacy Policy – Thread My Pet
Effective Date: April 10, 2025

At Thread My Pet, your privacy is very important. This Privacy Policy outlines how I collect, use, and protect your personal information when you interact with my Etsy shop.

Information I Collect
To fulfill your order, I may collect certain personal information (which you provide to Etsy during checkout), such as:

Your name

Email address

Shipping address (if applicable)

Payment information (processed through Etsy Payments — I do not see your credit card details)

Details of your order (e.g., custom requests or uploaded pet photos)

Why I Need Your Information & How I Use It
I collect and use your information to:

Fulfill your order and deliver your files

Communicate with you about your order (especially for custom cross stitch patterns)

Provide customer support

Comply with Etsy’s Seller Policy and Terms of Use

Comply with legal obligations (such as tax reporting)

Sharing Your Information
I respect your privacy. I only share your personal information:

With Etsy, as necessary to provide you my services and comply with their policies

To comply with legal obligations (such as a court order or government request)

I will never sell or use your information for marketing purposes outside Etsy.

Data Retention
I retain your personal information only for as long as necessary to:

Provide you my services

Fulfill my legal and tax obligations

Typically, data related to orders is retained for up to 7 years.

Your Rights
If you reside in the EU or other regions with similar data protection laws, you may have rights to access and control your personal data, including:

Requesting access to the personal information I hold

Asking for corrections or deletions (except when I’m legally required to retain it)

To exercise these rights, contact me through Etsy Messages.

Contact
If you have any questions or concerns about your privacy, please feel free to message me directly via Etsy.