About TimberXThread
TimberXThread is taking a short break
Reviews
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Emily on 27 Jan, 2024
5 out of 5 starsCustomer service was fantastic. Was able to see different options of what I wanted printed before item was sent to me.
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Kathleen on 30 Dec, 2023
5 out of 5 starsProduct looks amazing!!! Put it in a frame and gave to my son & his wife as a gift.
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Etsy buyer on 17 Oct, 2023
5 out of 5 starsBeautifully made and quick shipping. Excellent customer service and quality of the banner is wonderful. Thank you!
About TimberXThread
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Shop members
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Emily
Owner, Maker
Hi y'all! I’m Emily- l’m a full time Registered Nurse but have grown my college hobby into a small business creating handmade wood signs and canvas banners. Thanks for stopping by and feel free to message me with questions!
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Augie
CEO, Model
Provides break time couch cuddles & top notch supervision
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Shane
Delivery Guy
This is my husband Shane! He often is my delivery guy & drops off the packages to the post office on his way to work. He helps make sure your orders get to you and that deserves some credit!
Shop policies
Delivery
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
Custom and personalized orders
Yes! Custom orders are possible- see the CUSTOM Medium, Large or XL Canvas Banner listings. If this doesn’t fulfill what you have in mind just message me and let’s see what TimberXThread can do for you!
Sizing details
Sizing can have slight variation due to the handmade nature of the items. I do my best to make consistent and high quality items.
Small: 13 x 16in
Medium: 16 x 22in
Large: 24 x 32 in
Gift wrapping and packaging
All TimberXThread items are lightly ironed and rolled prior to shipping to reduce wrinkles, rolled in a 100% recyclable paper, tied with recycled twine and mailed in a recyclable tube. Due to minimal space in the mailing tubes I am not able to offer a gift wrapping option but can add a gift tag to the order- just add it in the note at check out or message me after you have placed your order!
How do I hang my banner!?
Have no fear, all TimberXThread items come ready to hang with 2 small finishing nails. All you have to do is choose where to hang and tap the finishing nails into the wall!
Custom and personalized orders
On almost all banners that involve customization (names, cities, states, etc) I will send you on a draft photo that is accurate to sizing/ layout of what the banner would be to ensure you are happy with your product. If there are adjustments you feel need to be made I will do my best to discuss and work with you!
Messaging and custom order details
Regarding custom orders (banners with names, cities, states, etc) I will message you with a photo of the digital mock up draft. If I do not receive a reply within 48-72 hrs I will message a 2nd time. If I still do not hear back I will email directly. If I am unable to complete the order because more information is needed to complete your order in the 1-2 week time frame I uphold, I may cancel your order or it may be delayed until I get approval of the draft. Once I get the needed information I am happy to have you reorder and I will complete it. I care about buyers liking their item and it being what they envisioned- this is why I choose to do the photo draft and get a buyer approval before beginning to paint the banner.
When will I receive my order?
My turn around time from order date to ship date is 2 weeks. From there your banner will be mailed to you via first class or priority shipping. Feel free to message me if you have any questions.
What materials are the banners made with?
Duck cotton canvas, thread, antiqued brass grommets, heat pressed vinyl.
Banners are hand cut and sewn with a clean/ folded (not raw) edge.