TopMocksShop

Privacy Policy for TopMocksShop
This Privacy Policy describes how and when we collect, use, and share information when you purchase from TopMocksShop, contact us, or otherwise use our services through Etsy.com or its related sites and services.
This policy does not apply to the practices of third parties that we do not own or control, including Etsy. You can learn more about Etsy’s privacy practices in the Etsy Privacy Policy.
1. Information We Collect
To fulfill your order, you must provide certain personal information (which you authorize Etsy to share with us), such as your name, email address, postal address, payment details, and information about the product you’re ordering. You may also choose to provide additional personal information when contacting us directly.
2. Why We Need Your Information and How We Use It
We rely on several legal bases to collect, use, and share your information, including:
To provide our services, such as fulfilling your order, resolving disputes, or offering customer support
When you have given your express consent, which you can revoke at any time (e.g., by opting into our newsletter)
To comply with legal obligations, such as maintaining records for tax purposes
As necessary for our legitimate interests, as long as those interests aren’t overridden by your rights—for example:
Improving and running our business effectively
Complying with Etsy’s Seller Policy and Terms of Use
3. Information Sharing and Disclosure
We share your personal information only when necessary and in limited circumstances, such as:
Etsy: to facilitate our services and comply with Etsy policies
Service Providers: like shipping companies, only as needed to deliver your order
Business Transfers: in the event of a merger or sale of our business
Legal Compliance: when required to comply with laws, enforce agreements, or respond to legal claims
4. Data Retention
We retain your personal information only as long as necessary to provide our services and to comply with legal and regulatory obligations. Typically, we keep data for 4 years.
5. Transfers of Personal Information Outside the EU
We may store or process your information using third-party hosting services located outside the EU. When this occurs, we rely on legally accepted data transfer mechanisms (such as services that are Privacy Shield-certified) to help safeguard your information.
6. Your Rights
If you reside in certain territories, including the EU, you have specific rights related to your personal data:
Access: You can request a copy of the personal information we hold about you.
Change/Delete: You may ask us to correct or delete your data, except where we’re required to retain it for legal reasons.
Object: You can object to our processing of your data, including receiving marketing messages (if previously consented).
Complain: You have the right to raise concerns with your local data protection authority.
7. How to Contact Us
For any privacy-related concerns or questions, please contact:
TopMocksShop
Email: fiddledesignco@gmail.com
For purposes of EU data protection law, we are the data controllers of your personal information.