YoursByDesignTDH

This Privacy Policy explains how and when I collect, use, and share information when you purchase an item from my shop, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This policy does not apply to the practices of third parties that I do not own or control, including Etsy. You can review Etsy’s own Privacy Policy to learn more about how Etsy handles your data.

1. Information I Collect
To fulfil your order, you must provide certain information (which you authorise Etsy to provide to me), including:

Your name

Email address

Postal address

Payment information

Details of the product you’re ordering

You may also choose to provide additional information (for example, for a custom request) if you contact me directly.

2. Why I Need Your Information and How I Use It
I rely on several legal bases to collect, use, and share your information:

To fulfil your order — including processing payments, arranging delivery, and providing customer support.

When you have given consent, such as joining my mailing list (you may withdraw consent at any time).

To comply with legal obligations, such as retaining purchase information for tax purposes.

For my legitimate interests, where these are not overridden by your rights — for example, improving my services or complying with Etsy’s Seller Policy and Terms of Use.

3. Information Sharing and Disclosure
I share your information only for very limited reasons and in limited circumstances:

Etsy — as necessary to provide my services and comply with my obligations under Etsy’s Seller Policy and Terms of Use.

Service providers — such as trusted production partners and delivery companies, but only to the extent needed to fulfil your order.

Business transfers — if I sell or merge my business, your information may be disclosed as part of that transaction, only as permitted by law.

Compliance with laws — if required to respond to legal processes, government requests, or to prevent fraud or other illegal activity.

4. Data Retention
I retain your personal information only for as long as necessary to provide my services and comply with legal and regulatory obligations.
Typically, I keep order‑related data for 4 years, as recommended for tax and business‑record purposes.

5. Transfers of Personal Information Outside the UK/EU
My shop uses trusted third‑party production partners and hosting services that may be located outside the UK or EU.
As a result, your information may be transferred to jurisdictions with different data‑protection laws.
When this occurs, I rely on legal mechanisms such as contractual necessity or the provider’s compliance frameworks to ensure your data remains protected.

6. Your Rights
If you reside in certain territories (including the UK and EU), you have rights regarding your personal information:

Access — You may request a copy of the personal information I hold about you.

Change, restrict, or delete — You may request corrections, limitations on use, or deletion of your data (unless I’m required to retain it for legal reasons).

Object — You may object to my processing of your information based on legitimate interests, or to receiving marketing messages after you have opted in.

Complain — You may raise concerns with your local data‑protection authority.

7. How to Contact Me
For purposes of UK and EU data‑protection law, I (Teresa, owner of Quiet Daisy Tree Studio) am the data controller of your personal information.

If you have questions or concerns, you may contact me at:
quietdaisytreestudio@gmail.com

If your request relates to information held by Etsy, you may contact Etsy directly via Etsy.com/help..