Import duties and customs fees for the USA and countries non-EU are NOT included in the product price. The shipping company will collect these fees on your behalf and pay them to the customs authorities.
• the personal information Marsalic Camelia, owner eAGAPIcom Etsy shop collects : whole name, address, email, mobile phone all requested by postal offices
• the legal bases Marsalic Camelia relies on to collect, use, and share personal information : all informations are collected from Etsy and will be shared with postal offices for delivery of goods
• the third parties with whom Marsalic Camelia shares personal information : ELTA Greek post office, FedEx post office, SBZ digital financial bills
• the length of time Marsalic Camelia keeps personal information : as long as Etsy keeps buyer’s personal informations
• buyers can contact Marsalic Camelia with privacy-related requests.
1. Personal information Marsalic Camelia collects
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.
Mobile phone number will be requested for express and 1 Day delivery FedEx service.
2. The legal bases Marsalic Camelia relies on to collect, use, and share personal information
Why I Need Your Information and How I Use It
I rely on several legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
3. The third parties with whom Marsalic Camelia shares personal information
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
4. The length of time Marsalic Camelia keeps personal information
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep buyer’s data and buyer’s contact details for the following time period: 5 years.
Buyer’s Rights:
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Marsalic Camelia : by phone at 00306975928834, by email : marsalic.camelia@gmail.com, by mail at : Panagi Tsaldari 49, 18450, Nikaia, Greece
For purposes of EU data protection law, I, Marsalic Camelia, am the data controller of your personal information. If you have any questions or concerns, you may contact me .
MOBILE PHONE NUMBER IS REQUESTED FOR upgrade DELIVERY ONLY : EXPRESS OR 1 DAY OPTIONS.
PLEASE PROVIDE BY MESSAGE, RECEIVER'S MOBILE PHONE NUMBER , REQUESTED BY FedEx FOR DELIVERY IN LOW SAFE CONDITIONS. The number will be used only for delivery purposes and will be shared only with FedEx company.
IF MOBILE NUMBER IS NOT SENT BY THE BUYER, ORDER WILL BE DISPATCHED REGULAR SHIPPING AND REFUND FOR UPGRADE SHIPPING CHARGES WILL NOT BE DONE.
