milloo

SHIPPING COSTS :
You'll only be charged shipping costs for the first item and nothing for the rest if you buy more than one.

If you have questions regarding the two-step checkout and payment process here on Etsy, this is a tutorial with screenshot images to help you navigate all the way through payment!
http://www.etsy.com/help_guide_checkout.php
If the link wasn't helpful enough, please convo me. I am happy to answer all of your questions.

For EU customers bank transfer is also a payment option. Please convo me for details.

Για τους αγοραστες απο Ελλαδα,υπαρχει και η δυνατοτητα τραπεζικης καταθεσης ,οπως επισης και αντικαταβολης.Παρακαλω επικοινωνηστε μαζι μου για λεπτομερειες.

We use Greek Postal Services and DHL Express for shipping your order.

We usually ship our orders within 3-5 days after the order is placed and the payment is cleared. They are all sent gift wrapped and placed in either a cardboard box or a bubble envelope. They are sent as registered mail, therefore, a tracking number is sent to the buyer once the order is shipped which can be used by their local Postal Services to track it. Normally, it takes about 8-10 working days for non-EU customers to receive their orders and 3-5 days for EU residents. All orders are sent using the address provided in the Etsy order. If otherwise, please let us know and we'll be happy to send it anywhere in the world you want.

Please note that delivery times are estimated. We're doing our best to have orders sent as quickly as possible but sometimes transit hiccups may cause some delays. Even though we can not be held responsible for this, please contact us and we'll do our best to help you in every way possible.

Some countries may charge customs fees. We cannot guarantee this information and buyers are responsible for paying their own customs fees.

*We accept custom orders. All custom orders are paid in advance. If you have a custom request, please contact us and once all the details of your request are settled, we'll create a custom listing for you to purchase. Once the order is placed and the payment is cleared, we'll need about a week to have it ready and shipped.

*For wholesale orders ,please contact us

*We really want to know if you are satisfied with the item you purchase from our shop,so please let us know. We are trying to have our customers 100% satisfied and really want to know if there is something wrong with the bag received.

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of a bag, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Konstantinos Apostolidis, am the data controller of your personal information. If you have any questions or concerns, you may contact me at milloogr [!at] gmail.com or by using the Etsy convo system.